Joined the app in 2019 Joined the app in 2019. Mined coins off and on for the last few years. Had over 60 000 coins in my account ( which isn't that much, but also included the purchase of a geotag and a premium plan for a bit) Upon travelling and not using the app for 6 months they drained all the coins from my account. It is within their policy to take back any coins mined if the account is unactive for 6 months. This is theft and bad ethical practice. Horrible policy for a "crypto" asset as it deviates from one of the main purpose of crypto. Shame on you XYO i wont be back and will be letting the world know about your unethical policies.

They completely screwed over their… They completely screwed over their users with multiple accounts their TOS HAD no rule against it and support DID encourage the use of multiple accounts. Instead of giving users a heads up to their new rule they immediately banned users with multiple accounts and striped them of all their coins. Giving us no chance to convert them into cash. Absolutely scum. Edit: I also forgot to mention. I ordered the sentinal card. I received it... it was bent... I contact support... they said send it back for a replacement... I did... never got my replacement...

Don’t be fooled Don’t be fooled, the exchange rate for in app coins to real XYO is insane and keeps going down. About 3 months ago roughly 20 in app coins where worth 1 token now you need 100 and it is still growing daily!

I love what XYO is trying to accomplish…BUT.. I love what XYO is trying to accomplish and want to be there when they get there. Their products are great, BUT, anyone try to contact XYO about order issues? Can't call them cause they don't answer incoming calls. CUSTOMER SUPPORT NEEDS WORK! They do however have an on line support site that helps with technical issues, but nothing that address product order issues. I think the company is great with the one exception of lack of good customer support. When XYO starts taking calls to support customers needs, then I will give them 5 STARS.

Almost 3 months later and still haven’t received item… Almost 3 months later and still haven’t received my sentinel I paid $28 for. They keep sending me the same generic response and won’t refund me. Shipping hasn’t updated since 2 days after it was supposedly shipped. Fake company, stole my money! Stay away