TigerDirect

1940 E. Mariposa Ave, 90245, El Segundo, United States
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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

5.00%

2

0.00%

1

75.00%
About TigerDirect

TigerDirect.com was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. Our web site has been ranked among the New York Times' "Top 25 Online Retailers" and our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.

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E M
US

Cancelled my order with no email, holding my money hostage … Cancelled my order with no email notification. Seems like this is standard operating procedures at this place - pretend like they have items, accept credit, then slowly return credit when no item ships. Sketchy at best. Seems like this is highly unethical and misleading, perhaps borderline fraudulent. Avoid this place.

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Marcie Wolfe
US

Apple Scam Scam. Holding funds from cancelled Apple Product orders that were never going to be filled. “Sold” Apple products way under cost knowing they would never provide the product. Caused losses to retailers who price match. No notice of order cancellations. Now this scam “company” has customer information to sell. I thought Tiger Direct was legit. Boy was I wrong.

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Amin T
US

Fake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!

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Anthony
US

Looks like this has occurred quite a… Looks like this has occurred quite a bit to others, but I bought a MBA and IPAD PRO and a couple days later the orders were cancelled without notification. Charges are still present on my credit card. Apparently TigerDirect is in the business of false advertising, order cancelling, and keeping of funds. Will most def report them to BBB since this is essentially fraud.

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Candiace Goodman
US

Negative stars…Stay Away Negative stars! Cancelled my order with no response or email. My money is being held hostage and customer service is non responsive. This company is a total SCAM. I will be reporting to Better Business Bureau, Federal Trade Commission, and Attorney General’s office. If I could have given minus 100 stars, I would have. This company deserves to go bankrupt for their horrendous business practices.

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