TigerDirect

1940 E. Mariposa Ave, 90245, El Segundo, United States
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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

5.00%

2

0.00%

1

75.00%
About TigerDirect

TigerDirect.com was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. Our web site has been ranked among the New York Times' "Top 25 Online Retailers" and our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.

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Pamela Young
GB

I have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.

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E M
GB

Cancelled my order with no email, holding my money hostage … Cancelled my order with no email notification. Seems like this is standard operating procedures at this place - pretend like they have items, accept credit, then slowly return credit when no item ships. Sketchy at best. Seems like this is highly unethical and misleading, perhaps borderline fraudulent. Avoid this place.

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EKuanox EKuanox
GB

Posted FAKE Apple deals only to get new… Posted FAKE Apple deals only to get new customers and collect data for 3 days then blamed it on a glitch. No emails to let us know our orders were cancelled. Will keep data collected to spam us and sell it to partner companies. This should not be allowed. The company should be punished for this scam and not be allowed to use the data they collected in this scam.

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J
GB

0 STARS!! Bernie Madoff Company. 0 STARS!!! I'll add to everyone else's negative reviews of this awful company who misled their customer to take advantage of themselves. I ordered an iPad Air and logged in a few days later to find it had been cancelled without any notification and my payments is still pending - so they are holding my money. Hopefully they cancel all the cancelled transactions, but I bet they are investing them for their own gains somehow. Then selling all of our information.

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Brian Bell
GB

I was one of the many people scammed in… I was one of the many people scammed in their false Apple pricing. Mistakes aren't a huge issue if you own up to them, which they did not. They instead shut down any means of contacting their support. I tried calling, their chat feature, and emailing. They cancelled my order without notifying me, haven't refunded my money, and haven't publicly stated that they made an error.

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