TigerDirect

1940 E. Mariposa Ave, 90245, El Segundo, United States
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1.85
Based on 20 Reviews

5

15.00%

4

5.00%

3

5.00%

2

0.00%

1

75.00%
About TigerDirect

TigerDirect.com was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. Our web site has been ranked among the New York Times' "Top 25 Online Retailers" and our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.

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Pamela Young
GB

I have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.

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jefhsieh
GB

I purchased an iPad Pro 12.9” M2… I purchased an iPad Pro 12.9” M2 edition on 2/4/2023. Found out that my order got canceled after I click on the button of checking order status from the confirmation email. Tried to call customer service and the lady/rep was extremely unprofessional and rude. What pissed me off is that I did not get an email about the cancellation and the customer service was such BS trying to blame everything on price discrepancy. I do not recommend buying stuffs from them, and I prob won’t ever come close to this company again. I believed many customers just experienced what I ran into this past weekend.

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Heather Lanning
GB

DONT SHOP HERE DONT SHOP HERE! My complaint is literally the same complaint I’m seeing on other review sites- it used to be reputable but not anymore. Bought an IPad, they cancelled without notice- dozens of other reviews say it’s to collect data and spam and sell to others. Just run.

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Amin T
GB

Fake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!

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J
GB

0 STARS!! Bernie Madoff Company. 0 STARS!!! I'll add to everyone else's negative reviews of this awful company who misled their customer to take advantage of themselves. I ordered an iPad Air and logged in a few days later to find it had been cancelled without any notification and my payments is still pending - so they are holding my money. Hopefully they cancel all the cancelled transactions, but I bet they are investing them for their own gains somehow. Then selling all of our information.

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