Received a re-furbished HP tower… Received a re-furbished HP tower computer as described. Tiger referred problem with software to vendor who contacted the tech who responded promptly with an option to resolve the issue with Windows 10. Tiger did so quickly, as well as JoySystems. The US Postal took a while to get actual disc delivered (almost 2 weeks). Other wise rating would have been higher. Will buy again if need to in future.

I have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.

Negative stars…Stay Away Negative stars! Cancelled my order with no response or email. My money is being held hostage and customer service is non responsive. This company is a total SCAM. I will be reporting to Better Business Bureau, Federal Trade Commission, and Attorney General’s office. If I could have given minus 100 stars, I would have. This company deserves to go bankrupt for their horrendous business practices.

Fake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!

Dela Pena, Joemar Dela Pena, Joemar was the person who assisted me. I could not have asked for a more professional and patient person to help me. He took a great deal of time with me narrowing down options to suit my needs and did not pressure me to buy something I am not comfortable with. Nor did he make me feel that he was deliberately upselling me. As a result, I will be ordering a computer and then some from your website. I will, also, recommend your site because of this man's great service.