Received a re-furbished HP tower… Received a re-furbished HP tower computer as described. Tiger referred problem with software to vendor who contacted the tech who responded promptly with an option to resolve the issue with Windows 10. Tiger did so quickly, as well as JoySystems. The US Postal took a while to get actual disc delivered (almost 2 weeks). Other wise rating would have been higher. Will buy again if need to in future.

Not trustworthy I have ordered an Ipad and waiting it to be deleived. However no communication from tigerdirect for days. I tried to contact using chat to know that order has been cancelled. I have lost a good deal from another vendor because of this site. I could have chance to buy from another vendor if they atleast notfied me when order was cancelled. Now I have disappointed child and money struck with tigerdirect.

I have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.

Fake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!

Stay away at all costs Echoing what everyone else is saying here. Tried to buy an ipad pro, got sent an email saying its on its way but when i logged in it shows it was cancelled. Customer service is not answering. I'm just going straight to my credit card and doing a charge back. Will never do business with this company again, and hope you read this before buying from them.