jefhsieh
GBI purchased an iPad Pro 12.9” M2… I purchased an iPad Pro 12.9” M2 edition on 2/4/2023. Found out that my order got canceled after I click on the button of checking order status from the confirmation email. Tried to call customer service and the lady/rep was extremely unprofessional and rude. What pissed me off is that I did not get an email about the cancellation and the customer service was such BS trying to blame everything on price discrepancy. I do not recommend buying stuffs from them, and I prob won’t ever come close to this company again. I believed many customers just experienced what I ran into this past weekend.
Roy G.
GBStay away at all costs Echoing what everyone else is saying here. Tried to buy an ipad pro, got sent an email saying its on its way but when i logged in it shows it was cancelled. Customer service is not answering. I'm just going straight to my credit card and doing a charge back. Will never do business with this company again, and hope you read this before buying from them.
John Yilmaz
GBI can't believe how unreliable… I can't believe how unreliable tigerdirect.com has become. I remember early in the 2000s they were a go to company for pc parts and now they just don't honor their sales. Ordered an iPad Pro M2 and they now said there was a price discrepancy and will cancel the order. No wonder their not a reliable and trusted company anymore.
Candiace Goodman
GBNegative stars…Stay Away Negative stars! Cancelled my order with no response or email. My money is being held hostage and customer service is non responsive. This company is a total SCAM. I will be reporting to Better Business Bureau, Federal Trade Commission, and Attorney General’s office. If I could have given minus 100 stars, I would have. This company deserves to go bankrupt for their horrendous business practices.
Amin T
GBFake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!