Candiace Goodman
GBNegative stars…Stay Away Negative stars! Cancelled my order with no response or email. My money is being held hostage and customer service is non responsive. This company is a total SCAM. I will be reporting to Better Business Bureau, Federal Trade Commission, and Attorney General’s office. If I could have given minus 100 stars, I would have. This company deserves to go bankrupt for their horrendous business practices.
Heather Lanning
GBDONT SHOP HERE DONT SHOP HERE! My complaint is literally the same complaint I’m seeing on other review sites- it used to be reputable but not anymore. Bought an IPad, they cancelled without notice- dozens of other reviews say it’s to collect data and spam and sell to others. Just run.
jefhsieh
GBI purchased an iPad Pro 12.9” M2… I purchased an iPad Pro 12.9” M2 edition on 2/4/2023. Found out that my order got canceled after I click on the button of checking order status from the confirmation email. Tried to call customer service and the lady/rep was extremely unprofessional and rude. What pissed me off is that I did not get an email about the cancellation and the customer service was such BS trying to blame everything on price discrepancy. I do not recommend buying stuffs from them, and I prob won’t ever come close to this company again. I believed many customers just experienced what I ran into this past weekend.
Brian Bell
GBI was one of the many people scammed in… I was one of the many people scammed in their false Apple pricing. Mistakes aren't a huge issue if you own up to them, which they did not. They instead shut down any means of contacting their support. I tried calling, their chat feature, and emailing. They cancelled my order without notifying me, haven't refunded my money, and haven't publicly stated that they made an error.
Roy G.
GBStay away at all costs Echoing what everyone else is saying here. Tried to buy an ipad pro, got sent an email saying its on its way but when i logged in it shows it was cancelled. Customer service is not answering. I'm just going straight to my credit card and doing a charge back. Will never do business with this company again, and hope you read this before buying from them.