Pamela Young
GBI have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.
Brian Bell
GBI was one of the many people scammed in… I was one of the many people scammed in their false Apple pricing. Mistakes aren't a huge issue if you own up to them, which they did not. They instead shut down any means of contacting their support. I tried calling, their chat feature, and emailing. They cancelled my order without notifying me, haven't refunded my money, and haven't publicly stated that they made an error.
jefhsieh
GBI purchased an iPad Pro 12.9” M2… I purchased an iPad Pro 12.9” M2 edition on 2/4/2023. Found out that my order got canceled after I click on the button of checking order status from the confirmation email. Tried to call customer service and the lady/rep was extremely unprofessional and rude. What pissed me off is that I did not get an email about the cancellation and the customer service was such BS trying to blame everything on price discrepancy. I do not recommend buying stuffs from them, and I prob won’t ever come close to this company again. I believed many customers just experienced what I ran into this past weekend.
John Yilmaz
GBI can't believe how unreliable… I can't believe how unreliable tigerdirect.com has become. I remember early in the 2000s they were a go to company for pc parts and now they just don't honor their sales. Ordered an iPad Pro M2 and they now said there was a price discrepancy and will cancel the order. No wonder their not a reliable and trusted company anymore.
Kotesh
GBNot trustworthy I have ordered an Ipad and waiting it to be deleived. However no communication from tigerdirect for days. I tried to contact using chat to know that order has been cancelled. I have lost a good deal from another vendor because of this site. I could have chance to buy from another vendor if they atleast notfied me when order was cancelled. Now I have disappointed child and money struck with tigerdirect.