John Yilmaz
GBI can't believe how unreliable… I can't believe how unreliable tigerdirect.com has become. I remember early in the 2000s they were a go to company for pc parts and now they just don't honor their sales. Ordered an iPad Pro M2 and they now said there was a price discrepancy and will cancel the order. No wonder their not a reliable and trusted company anymore.
Brian Bell
GBI was one of the many people scammed in… I was one of the many people scammed in their false Apple pricing. Mistakes aren't a huge issue if you own up to them, which they did not. They instead shut down any means of contacting their support. I tried calling, their chat feature, and emailing. They cancelled my order without notifying me, haven't refunded my money, and haven't publicly stated that they made an error.
E M
GBCancelled my order with no email, holding my money hostage … Cancelled my order with no email notification. Seems like this is standard operating procedures at this place - pretend like they have items, accept credit, then slowly return credit when no item ships. Sketchy at best. Seems like this is highly unethical and misleading, perhaps borderline fraudulent. Avoid this place.
Candiace Goodman
GBNegative stars…Stay Away Negative stars! Cancelled my order with no response or email. My money is being held hostage and customer service is non responsive. This company is a total SCAM. I will be reporting to Better Business Bureau, Federal Trade Commission, and Attorney General’s office. If I could have given minus 100 stars, I would have. This company deserves to go bankrupt for their horrendous business practices.
Pamela Young
GBI have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.