Received a re-furbished HP tower… Received a re-furbished HP tower computer as described. Tiger referred problem with software to vendor who contacted the tech who responded promptly with an option to resolve the issue with Windows 10. Tiger did so quickly, as well as JoySystems. The US Postal took a while to get actual disc delivered (almost 2 weeks). Other wise rating would have been higher. Will buy again if need to in future.

I purchased an iPad Pro 12.9” M2… I purchased an iPad Pro 12.9” M2 edition on 2/4/2023. Found out that my order got canceled after I click on the button of checking order status from the confirmation email. Tried to call customer service and the lady/rep was extremely unprofessional and rude. What pissed me off is that I did not get an email about the cancellation and the customer service was such BS trying to blame everything on price discrepancy. I do not recommend buying stuffs from them, and I prob won’t ever come close to this company again. I believed many customers just experienced what I ran into this past weekend.

Fake Sales, Keep Money for as long as possible Ordered an iPad and MacBook in separate orders, both were mysteriously cancelled with no notification of cancellation. They have pulled off these fake "sales" before, and although they claim it was caused by some sort of human error, it is simply not possible with the amount of times this has occurred. This is clearly an attempt to either get customer information (signed up on newsletter) or fix some sort of cashflow issue, as they have not refunded yet either. Please, please STAY AWAY!

I have purchased several new and … I have purchased several new and refurbished computers from Tiger Direct over the course of the last 10 or 15 years. All computers remained in fine working order, including the used lenovo laptop I purchased 8 years ago and am currently using. Around Christmastime, I ordered a laptop for my mother and it was backordered, Any issues I have had with TigerDirect have been quickly addressed by customer service. So ... I cancelled the backordered computer and ordered a different computer. Easy peasy.

Apple Scam Scam. Holding funds from cancelled Apple Product orders that were never going to be filled. “Sold” Apple products way under cost knowing they would never provide the product. Caused losses to retailers who price match. No notice of order cancellations. Now this scam “company” has customer information to sell. I thought Tiger Direct was legit. Boy was I wrong.