Absolutely no heart! Im so upset that i got charged a $174.20 as a close fee 😪 and that fee will still be applied even for exceptional circumstances such as a mine being a natural disaster (losing my home and everything in it) and domestic violence. I've spent the last 3 months in a women's refuge with my 2 children, hence why I could no longer continue my Layaway payments. This is absolutely heartless 💔

Never again LAD Brought a LAD 55 inch I paid 1,800 lost the remote and ive been trying to request a remote from them but no go. Don't buy a TV from them, there tvs don't can't work on universal remotes it has to be a LAD remote. And I only had my TV for a year once it was paid off they don't care

Scam company I contacted them several times because I wanted to cancel my order as I found a better deal on a better turntable, I asked for a refund of my 2 payments and never received a reply. This is a scam company. Run away as fast as you can.

you are a disgrace you are a disgrace. you have no customer service and the phone number you give is totally dysfunctional, no one is ever there to answer your questions. i have called and emailed you dozens of times with no satisfactory outcome on your part. shame on you. after contacting you i finally decided to contact paypal, my situation was resolved in 1 hour. clean up your act, your company has the worst customer service of anyone i have dealt with in the 74 years of my life. the BBB has been contacted, do not do business with this company.

Horrible communication I used them last year and paid out gift cards to buy Christmas with no problem. This year I paid off my order on 11/25/23 and its 12/15/23 and still no gift cards and no response to my emails and I can't reach them by phone. I am guessing I was scammed and will be reaching out to paypal.