Bronwyn Ngatai
NZI've found communication isn't very… I've found communication isn't very great. I've had payments taken out twice from my account both on a Friday but my contract states payments to be made Mondays. They haven't explained why or given me a pre warning. Have emailed them and received an answer of that being I quote " Monday the 9/01/2023 is your next payment. Thank you. Lack of communication
Zoe Simpson
AUSTAY AWAY STAY AWAY I ordered a phone and tv through them there meant to call and make sure ur address is correct before sending the items no one did until the delivery guy got to my old address and realised noone was there so he called to say he had arrived and when informed i no longer live there he said the tv would be taken back to layaway it' Was 2weeks with no communication to finally I got a reply yesterday saying Pretty much bad luck I've just lost over $1000 even know 100% the tv got returned
Marcia
NZHave used layaway for 3 different… Have used layaway for 3 different products. The first appeared no problem, the second was refurbished item, arrived after a 6 weeks of phones calls chasing the item, and when it did arrive, the screen was scratched right in the middle, not a small scratch several scratches, which for a laptop was quite annoying. I did complain, but as I needed it, I didn't have the time to wait for a replacement. The 3rd item I also had to wait for a over a month for it to arrive. I haven't used these guys since, even though I was continually harnessed with them calling trying to get me to order again. Delivery estimated times are a joke, follow up on complaints also terrible, and I would be weary buying refurbished
Ariadne Munoz
GBEverything is good the only problem is… Everything is good the only problem is that when the automatic payment is do sometimes they forget to charge and then they have to charge me a bigger amount to cover delays.
Velvet Maynard
GBAbsolutely love the product Absolutely love the product. The layaway process was easy, and a great way to shop. Employees was great on any questions that was asked. Getting my product and being on time was wonderful.