Have used layaway for 3 different… Have used layaway for 3 different products. The first appeared no problem, the second was refurbished item, arrived after a 6 weeks of phones calls chasing the item, and when it did arrive, the screen was scratched right in the middle, not a small scratch several scratches, which for a laptop was quite annoying. I did complain, but as I needed it, I didn't have the time to wait for a replacement. The 3rd item I also had to wait for a over a month for it to arrive. I haven't used these guys since, even though I was continually harnessed with them calling trying to get me to order again. Delivery estimated times are a joke, follow up on complaints also terrible, and I would be weary buying refurbished

Absolutely love the product Absolutely love the product. The layaway process was easy, and a great way to shop. Employees was great on any questions that was asked. Getting my product and being on time was wonderful.

Never again LAD Brought a LAD 55 inch I paid 1,800 lost the remote and ive been trying to request a remote from them but no go. Don't buy a TV from them, there tvs don't can't work on universal remotes it has to be a LAD remote. And I only had my TV for a year once it was paid off they don't care

Company communication is terrible Company communication is terrible. I tried contacting them numerous times and am still trying. They have emailed a little but nothing that I would consider helpful.

you are a disgrace you are a disgrace. you have no customer service and the phone number you give is totally dysfunctional, no one is ever there to answer your questions. i have called and emailed you dozens of times with no satisfactory outcome on your part. shame on you. after contacting you i finally decided to contact paypal, my situation was resolved in 1 hour. clean up your act, your company has the worst customer service of anyone i have dealt with in the 74 years of my life. the BBB has been contacted, do not do business with this company.