Mr Varga
GBNot happy It came in a poor package, a simple plastic envelope and it was bent. The top and bottom sticker is perfect, but the interior sticker does not fit. The trackpad sticker is 2mm bigger than the trackpad itself, just like around the trackpad.
Ciro Principe
ITGreat product and support The product is good and the service is awesome. The company listens to the clients and provides a great support in case of issues.
Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
Melissa
NZdamaged my mac They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response. "We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues." But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore. My recommendation is to stay well-clear.
Justin Rambaransingh
CATERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.