Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
Paul Medcalf
AUDO NOT WASTE YOUR TIME AND MONEY Slickwraps sold me 2 wraps then never delivered, I chased them up only to be told it will take another 4 weeks, 10 weeks later and no responses and I had to get PayPal involved to get my money back, they waited until the last day of the PayPal case to resolve, pushing the refund out again. Absolute rubbish store that will not deliver or keep you informed. DO NOT SHOP HERE, THERE ARE FAR BETTER SELLERS OF WRAPS.
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.
Applefan
GBPerfect gloss MacBook cover Gloss clear wrap looks great for MBA m2. I was going for the look of the old high shine hardshell cases without all the extra plastic. I screwed up the first install so they sent me a free replacement (customer covers shipping) and the second attempt went perfectly after using more of the wet solution. After a day or so any tiny imperfections disappeared and now you can’t even tell that there is a cover on the machine.
dj LV Barnes
GBGreat product with a really good price… Great product with a really good price point. Even had a minor issue that they took care in a timely manner to make sure everything was right (thank you Jess). Great customer service which is a lost art nowadays. Would I use them again....yes