Worst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.

TERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.

Not happy It came in a poor package, a simple plastic envelope and it was bent. The top and bottom sticker is perfect, but the interior sticker does not fit. The trackpad sticker is 2mm bigger than the trackpad itself, just like around the trackpad.

Poor shipping speed and quality Purchased our “wraps” around Black Friday. Took them over a month to ship because they were on “back order” which confused me because it’s just vinyl, don’t they print it themselves? Finally got them 2 months after ordering and they’re pretty garbage. Don’t expect them to stay on for more than a couple weeks.

damaged my mac They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response. "We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues." But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore. My recommendation is to stay well-clear.