Worst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.

Perfect gloss MacBook cover Gloss clear wrap looks great for MBA m2. I was going for the look of the old high shine hardshell cases without all the extra plastic. I screwed up the first install so they sent me a free replacement (customer covers shipping) and the second attempt went perfectly after using more of the wet solution. After a day or so any tiny imperfections disappeared and now you can’t even tell that there is a cover on the machine.

damaged my mac They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response. "We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues." But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore. My recommendation is to stay well-clear.

Garbage Products, Worse Support Recently bought an Apple Watch skin for my good friend, it doesn't even stick on. We tried using a hair dryer to mold it on as directed and watched their tutorial videos; it just doesn't work. Emailed support and they don't even READ the support inquiry. Either it's an illiterate fool reading and replying, or the worst chatbot-based AI I've ever seen. Avoid this sh#t company.

Less than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?