Peter Whiting
GBOrdered a wrap for MacBook Pro 13" Ordered a wrap for MacBook Pro 13". Was shipped in August and its now October, still nothing arrived. Completely ignored emails for first month, finally started responding and saying I have to track it down, without giving any details or info on how to do this. Needless to say I'm unable to locate it 2 months on and they refuse to provide a refund. Have offered to send it again so I'll update this review in January when the second shipment fails to make it too. Just use ANYONE else, even colouring in your device with a sharpie marker would be better than buying from these people.
James Baxter
GBAvoid at all costs. Order placed 17/7/2020 which remains undelivered, support tickets raised on 28/7/2020, 9/8/2020 and 15/9/2020 which all remain unanswered. After some further research it appears there are thousands of customers in this position globally. And now news of a data breach... Avoid.
Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
Ciro Principe
ITGreat product and support The product is good and the service is awesome. The company listens to the clients and provides a great support in case of issues.
Raphbatz
GBThere webpage should be taken down… There webpage should be taken down completely. Made a purchase and item still sits at processing. Contacted them numerous times by ticket and no reply at all, they are still active on site as their automated email mentions December to January working days, but will still ignore you. Twitter and Facebook accounts have not been active since March 2020. If you have made a purchase GET a refund as soon as possible, don't bother them just go through citizens advice or chargeback.