Peter Whiting
GBOrdered a wrap for MacBook Pro 13" Ordered a wrap for MacBook Pro 13". Was shipped in August and its now October, still nothing arrived. Completely ignored emails for first month, finally started responding and saying I have to track it down, without giving any details or info on how to do this. Needless to say I'm unable to locate it 2 months on and they refuse to provide a refund. Have offered to send it again so I'll update this review in January when the second shipment fails to make it too. Just use ANYONE else, even colouring in your device with a sharpie marker would be better than buying from these people.
Melissa
NZdamaged my mac They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response. "We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues." But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore. My recommendation is to stay well-clear.
Raphbatz
GBThere webpage should be taken down… There webpage should be taken down completely. Made a purchase and item still sits at processing. Contacted them numerous times by ticket and no reply at all, they are still active on site as their automated email mentions December to January working days, but will still ignore you. Twitter and Facebook accounts have not been active since March 2020. If you have made a purchase GET a refund as soon as possible, don't bother them just go through citizens advice or chargeback.
Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
Ciro Principe
ITGreat product and support The product is good and the service is awesome. The company listens to the clients and provides a great support in case of issues.