Ciro Principe
ITGreat product and support The product is good and the service is awesome. The company listens to the clients and provides a great support in case of issues.
Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.
Mr Varga
GBNot happy It came in a poor package, a simple plastic envelope and it was bent. The top and bottom sticker is perfect, but the interior sticker does not fit. The trackpad sticker is 2mm bigger than the trackpad itself, just like around the trackpad.
Uzair Patel
GBLots of room for improvement. To be honest it's not what I was expecting. When removing the skin there was lots of residue and a horrible smell. The skin began delaminating shortly after application on my iPhone, and when I went to remove it from my Apple Keyboard, the skin left adhesive which was very difficult to remove. The skin for the apple pencil prevented it from charging correctly so I had to remove it so it was a waste of money. I've used other brands in the past and this has never been an issue.