TERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.

Worst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.

Lots of room for improvement. To be honest it's not what I was expecting. When removing the skin there was lots of residue and a horrible smell. The skin began delaminating shortly after application on my iPhone, and when I went to remove it from my Apple Keyboard, the skin left adhesive which was very difficult to remove. The skin for the apple pencil prevented it from charging correctly so I had to remove it so it was a waste of money. I've used other brands in the past and this has never been an issue.

Not happy It came in a poor package, a simple plastic envelope and it was bent. The top and bottom sticker is perfect, but the interior sticker does not fit. The trackpad sticker is 2mm bigger than the trackpad itself, just like around the trackpad.

I made a purchase on slickwraps.com on… I made a purchase on slickwraps.com on a Saturday morning and then changed my mind two hours later. I immediately contacted the company via email to cancel the order, and the company responded 30 minutes later via email to ask why. I explained why; however, the company did not respond. The company (same person) responded three days later, via email, to inform me that it was too late to cancel, because my order was being processed.