Raphbatz
GBThere webpage should be taken down… There webpage should be taken down completely. Made a purchase and item still sits at processing. Contacted them numerous times by ticket and no reply at all, they are still active on site as their automated email mentions December to January working days, but will still ignore you. Twitter and Facebook accounts have not been active since March 2020. If you have made a purchase GET a refund as soon as possible, don't bother them just go through citizens advice or chargeback.
Andrew Warren
GBOrdered a Ring Video Doorbell Pro 2… Ordered a Ring Video Doorbell Pro 2 Metal Series Skins METAL: GOLD What arrived was some sticky labels even though the website clearly shows a faceplate and has no mention to the fact you are only buying sticky labels. This website should be shut down or at least be made to advise clearly what customer might be buying. Buyers Be Wary 90% of customers have had a bad experience never seen such a poor score for any other Company.
James Baxter
GBAvoid at all costs. Order placed 17/7/2020 which remains undelivered, support tickets raised on 28/7/2020, 9/8/2020 and 15/9/2020 which all remain unanswered. After some further research it appears there are thousands of customers in this position globally. And now news of a data breach... Avoid.
Uzair Patel
GBLots of room for improvement. To be honest it's not what I was expecting. When removing the skin there was lots of residue and a horrible smell. The skin began delaminating shortly after application on my iPhone, and when I went to remove it from my Apple Keyboard, the skin left adhesive which was very difficult to remove. The skin for the apple pencil prevented it from charging correctly so I had to remove it so it was a waste of money. I've used other brands in the past and this has never been an issue.
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.