Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?
Justin Rambaransingh
CATERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.
JOSH
CAPoor shipping speed and quality Purchased our “wraps” around Black Friday. Took them over a month to ship because they were on “back order” which confused me because it’s just vinyl, don’t they print it themselves? Finally got them 2 months after ordering and they’re pretty garbage. Don’t expect them to stay on for more than a couple weeks.
Big D
GBWe bought a wrap for an Apple Pencil… We bought a wrap for an Apple Pencil product is horrible, doesn’t stick to the tip or the back of the pencil and refuses to stick, they will not do anything to help, and we bought three. Two of which are new they allow a return, but they make you pay shipping, there is no guarantee and overall seems very sketchy. STAY CLEAR OF THEM even if they are cheaper go for a more reputable brand
Will Young
GBI made a purchase on slickwraps.com on… I made a purchase on slickwraps.com on a Saturday morning and then changed my mind two hours later. I immediately contacted the company via email to cancel the order, and the company responded 30 minutes later via email to ask why. I explained why; however, the company did not respond. The company (same person) responded three days later, via email, to inform me that it was too late to cancel, because my order was being processed.