Justin Rambaransingh
CATERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.
James Baxter
GBAvoid at all costs. Order placed 17/7/2020 which remains undelivered, support tickets raised on 28/7/2020, 9/8/2020 and 15/9/2020 which all remain unanswered. After some further research it appears there are thousands of customers in this position globally. And now news of a data breach... Avoid.
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.
patrick
GBI don't remember what I originally… I don't remember what I originally wrote but this site thought I was a bot. I got a random email so I'm adding this. I have two phones and both wrapped. One with my own uploaded pic.
JOSH
CAPoor shipping speed and quality Purchased our “wraps” around Black Friday. Took them over a month to ship because they were on “back order” which confused me because it’s just vinyl, don’t they print it themselves? Finally got them 2 months after ordering and they’re pretty garbage. Don’t expect them to stay on for more than a couple weeks.