Big D
GBWe bought a wrap for an Apple Pencil… We bought a wrap for an Apple Pencil product is horrible, doesn’t stick to the tip or the back of the pencil and refuses to stick, they will not do anything to help, and we bought three. Two of which are new they allow a return, but they make you pay shipping, there is no guarantee and overall seems very sketchy. STAY CLEAR OF THEM even if they are cheaper go for a more reputable brand
RandomSPHD
GBGarbage Products, Worse Support Recently bought an Apple Watch skin for my good friend, it doesn't even stick on. We tried using a hair dryer to mold it on as directed and watched their tutorial videos; it just doesn't work. Emailed support and they don't even READ the support inquiry. Either it's an illiterate fool reading and replying, or the worst chatbot-based AI I've ever seen. Avoid this sh#t company.
Justin Rambaransingh
CATERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.
JOSH
CAPoor shipping speed and quality Purchased our “wraps” around Black Friday. Took them over a month to ship because they were on “back order” which confused me because it’s just vinyl, don’t they print it themselves? Finally got them 2 months after ordering and they’re pretty garbage. Don’t expect them to stay on for more than a couple weeks.
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.