I made a purchase on slickwraps.com on… I made a purchase on slickwraps.com on a Saturday morning and then changed my mind two hours later. I immediately contacted the company via email to cancel the order, and the company responded 30 minutes later via email to ask why. I explained why; however, the company did not respond. The company (same person) responded three days later, via email, to inform me that it was too late to cancel, because my order was being processed.

TERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.

Great product and support The product is good and the service is awesome. The company listens to the clients and provides a great support in case of issues.

Garbage Products, Worse Support Recently bought an Apple Watch skin for my good friend, it doesn't even stick on. We tried using a hair dryer to mold it on as directed and watched their tutorial videos; it just doesn't work. Emailed support and they don't even READ the support inquiry. Either it's an illiterate fool reading and replying, or the worst chatbot-based AI I've ever seen. Avoid this sh#t company.

Poor shipping speed and quality Purchased our “wraps” around Black Friday. Took them over a month to ship because they were on “back order” which confused me because it’s just vinyl, don’t they print it themselves? Finally got them 2 months after ordering and they’re pretty garbage. Don’t expect them to stay on for more than a couple weeks.