RandomSPHD
GBGarbage Products, Worse Support Recently bought an Apple Watch skin for my good friend, it doesn't even stick on. We tried using a hair dryer to mold it on as directed and watched their tutorial videos; it just doesn't work. Emailed support and they don't even READ the support inquiry. Either it's an illiterate fool reading and replying, or the worst chatbot-based AI I've ever seen. Avoid this sh#t company.
dj LV Barnes
GBGreat product with a really good price⦠Great product with a really good price point. Even had a minor issue that they took care in a timely manner to make sure everything was right (thank you Jess). Great customer service which is a lost art nowadays. Would I use them again....yes
JP
GBWorst customer service experience ever Worst customer service experience ever. I have previously used this company and had a good customer experience. I placed my order 12/31/21 and have yet to receive any sort of update. All of my requests to contact have only been answered by automated replies stating "shipment times may be extended 1-2 weeks" and that "response times are 7-10 business days" it has been 11 weeks. If you are that behind, clearly state it on your website that orders may take 3 months or more to process.
Uzair Patel
GBLots of room for improvement. To be honest it's not what I was expecting. When removing the skin there was lots of residue and a horrible smell. The skin began delaminating shortly after application on my iPhone, and when I went to remove it from my Apple Keyboard, the skin left adhesive which was very difficult to remove. The skin for the apple pencil prevented it from charging correctly so I had to remove it so it was a waste of money. I've used other brands in the past and this has never been an issue.
Beth
GBLess than 1 star--Terrible! If I could give a less than 1 star, I wouldOrdered a clear/no customization needed wrap on 1/21/22. Asked about order status on 2/8/22. Not a nice little form email and then they continued to ignore me. Submitted another ticket on their website canceling my unfilled order. Got another vague auto-response same verbiage as before. "EXPECT RESPONSE TIME TO TAKE ANYWHERE FROM 7-10 BUSINESS DAYS. THIS IS DUE TO LIMITED STAFF & HIGHER VOLUMES OF EMAILS COMING IN." How many times am I supposed to swallow that line?