TERRIBLE It's been a month in a half, several emails, no tracking number, no response back and they say it's a 2-3 week processing time. It's been 6 weeks. A simple reply back acknowledging your customers will go a long way. Brutal customer service and makes people think your business isn't legit.

Great product with a really good price… Great product with a really good price point. Even had a minor issue that they took care in a timely manner to make sure everything was right (thank you Jess). Great customer service which is a lost art nowadays. Would I use them again....yes

damaged my mac They claim that the wraps can be removed without damage, but my Mac was in for a repair and the Mac repair folk tried to remove it and it damaged the top of my laptop. I reached out to them and got a PR response. "We take pride in the quality and functionality of our products. Our skins are designed to be easily removable without leaving any traces or causing damage to your devices. We have millions of satisfied customers who have successfully used our skins without any issues." But going by the amount of hate they have here and on Reddit, it's a wonder they're even in business anymore. My recommendation is to stay well-clear.

There webpage should be taken down… There webpage should be taken down completely. Made a purchase and item still sits at processing. Contacted them numerous times by ticket and no reply at all, they are still active on site as their automated email mentions December to January working days, but will still ignore you. Twitter and Facebook accounts have not been active since March 2020. If you have made a purchase GET a refund as soon as possible, don't bother them just go through citizens advice or chargeback.

Ordered a wrap for MacBook Pro 13" Ordered a wrap for MacBook Pro 13". Was shipped in August and its now October, still nothing arrived. Completely ignored emails for first month, finally started responding and saying I have to track it down, without giving any details or info on how to do this. Needless to say I'm unable to locate it 2 months on and they refuse to provide a refund. Have offered to send it again so I'll update this review in January when the second shipment fails to make it too. Just use ANYONE else, even colouring in your device with a sharpie marker would be better than buying from these people.