Unfair Business Practices I received a defective Mac computer in December 2017. I spent weeks trying to have the unit repaired by Apple. They finally informed me that the computer could not be repaired, they had given it to multiple skilled technicians and none of them could find a solution. I notified edigital via Amazon that I wanted to return the device for a refund. I received authorization to return the computer but I was not offered shipping assistance. I had to cover the expenses of shipping their defective merchandise back to them. I paid $180 in packing and shipping charges to be able to return their defective equipment. I have made numerous attempts at resolution which went ignored until I resumed attempts last week. I have repeatedly asked to speak to a supervisor and this request has been completely ignored. Today, 3/22/18, they offered $20 for my expenses. I fear that this incident may be indicative of service provided to others who order through their online business - especially senior citizens who may not have the funds to pay $180 out of pocket to return items. I am a senior citizen but I still work full time and could manage the $180 even though it is grossly unfair and I feel the company has taken advantage of me.

Great service, fast shipping I bought 2 TV mounts from these guys, products arrived in 3 days (ground shipping). The price was low compared to other stores i researched. Good job!

No communication, No Product Company does not respond e-mails or fax (no phone number!). Payment accepted but no product, no information. After no responses and missing Christmas (order placed Dec 10) I filed complaint with PayPal. e-Digital refunded $ 10 days later. Also, be aware that all review sites only allow you to give a minimum of 1 star. This means that if 1/2 of reviewers are retailer "oriented" and give 5 stars - that retailer can do no worse than 3 stars.....

Promt Delivery I have no complaints regarding my recent purchase. Very happy with the price and service. Prompt delivery.

Horrible Company This company sucks and is a fraud. They do not stock anything. I tried for days to get them to cancel my order due to their lack of communication. I had to dispute charges with Credit Card Company. Morons sent it any way. I am refusing the shipment.