Unfair Business Practices I received a defective Mac computer in December 2017. I spent weeks trying to have the unit repaired by Apple. They finally informed me that the computer could not be repaired, they had given it to multiple skilled technicians and none of them could find a solution. I notified edigital via Amazon that I wanted to return the device for a refund. I received authorization to return the computer but I was not offered shipping assistance. I had to cover the expenses of shipping their defective merchandise back to them. I paid $180 in packing and shipping charges to be able to return their defective equipment. I have made numerous attempts at resolution which went ignored until I resumed attempts last week. I have repeatedly asked to speak to a supervisor and this request has been completely ignored. Today, 3/22/18, they offered $20 for my expenses. I fear that this incident may be indicative of service provided to others who order through their online business - especially senior citizens who may not have the funds to pay $180 out of pocket to return items. I am a senior citizen but I still work full time and could manage the $180 even though it is grossly unfair and I feel the company has taken advantage of me.

Returning the computer Returning the computer. Before sending the computer, I wrote the reason for sending. Received permission to ship without fines. I returned this computer unharmed. E Digital-electronics gave me back $ 130 less. When I asked why I was fined, E Digital-electronics sent in pictures of the computer smeared with paint. When I sent the computer it was not. This is a lie. Nobody has done this for the past 20 years. I do not recommend buying from this store.

No communication, No Product Company does not respond e-mails or fax (no phone number!). Payment accepted but no product, no information. After no responses and missing Christmas (order placed Dec 10) I filed complaint with PayPal. e-Digital refunded $ 10 days later. Also, be aware that all review sites only allow you to give a minimum of 1 star. This means that if 1/2 of reviewers are retailer "oriented" and give 5 stars - that retailer can do no worse than 3 stars.....

Warning! Warning!! First of all I ordered through Amazon as I do not trust companies like these usually. I was promised a two day delivery and ordered the product right before I went away on vacation. Panicked on the day it was supposed to arrive it's still show that it has not shipped. I was promised a two day delivery and ordered the product right before I went away on vacation. Panicked on the day it was supposed to arrive it's still show that it has not shipped cancel the order or try to and Amazon help along the way by shipping me a product into days to my destination. But then received an email that the product has shipped and then they updated the Amazon profile that it shipped. Funny thing is I checked the tracking number they gave me through FedEx it had not shipped the number was nonexistent . I would be very Larry and dealing with these people even when Amazon called him there was no way for Amazon to leave a message as no one answered the phone

no communication, product does not ship These people suck. Not poor communication but no communication. Placed order: 09/28/2009 Pending 09/30/2009 Processing It is now 10/6 and it has not shipped and no response to my efforts to contact them. The credit card charge has gone through though and my bill is due.