Unfair Business Practices I received a defective Mac computer in December 2017. I spent weeks trying to have the unit repaired by Apple. They finally informed me that the computer could not be repaired, they had given it to multiple skilled technicians and none of them could find a solution. I notified edigital via Amazon that I wanted to return the device for a refund. I received authorization to return the computer but I was not offered shipping assistance. I had to cover the expenses of shipping their defective merchandise back to them. I paid $180 in packing and shipping charges to be able to return their defective equipment. I have made numerous attempts at resolution which went ignored until I resumed attempts last week. I have repeatedly asked to speak to a supervisor and this request has been completely ignored. Today, 3/22/18, they offered $20 for my expenses. I fear that this incident may be indicative of service provided to others who order through their online business - especially senior citizens who may not have the funds to pay $180 out of pocket to return items. I am a senior citizen but I still work full time and could manage the $180 even though it is grossly unfair and I feel the company has taken advantage of me.

Order 31 march LG 55 Order 31 march LG 55. Suppose to be by me on Including corona Virus delay 6 April. Today is 15 April. No Phone Contact, No emal reply on time. I am disgusted Spent 450 euros. I cant believe.I have called Post. Postsay they have given the product to 3 party delivery Partner. I have asked e digital and they keep giving me Postphone number. One of the worst experience. Still waiting for my Post

Great service, fast shipping I bought 2 TV mounts from these guys, products arrived in 3 days (ground shipping). The price was low compared to other stores i researched. Good job!

LIARS!!! LIARS!!! PLEASE DO NOT EVER BUY ANYTHING FROM THIS FAKE COMPANY!!! THEY DELIVERED ME TV WITH BROKEN MATRIX IN FUNNY NOT CONVENIENT PACKAGE WITHOUT SIGNATURE "FRAGILE". I OPENED THE TV IN THE DELIVER'S OFFICE AND IT SEEMS WITHOUT ANY VISIBLE DAMAGES. WHEN I CAME HOME AND CONNECTED THE WIRE I FOUND OUT THAT ALL THE MATRIX IS BROKEN!!! THAT WAS 30 MIN AFTER DELIVERY. I SIGNAL THE CALL CENTER AND THEY SAID THEY WILL CHANGE IT. GUESS NOW- THEY REFUSE TO CHANGE IT OR TO GIVE MONEY BACK!!! AND EVEN DO NOT RESPOND ON THE PHONES. IT IS 2018 NOW AND CUSTOMERS HAVE RIGHTS! WITHOUT ANY VISIBLE DAMAGES ON THE PRODUCT AND PACKAGE HOW CAN A COSTUMER GUESS THAT HE PAYS FOR BROKEN THINGS?? IF THEY DO NOT GIVE MY MY MONEY BACK, I WILL GO TO THE COURT. NEXT DAY THEY WILL SEND THIS PRODUCT TO SOMEONE ELSE!

Item did not respond or work as specs… Item did not respond or work as specs indicated. They wouldn't take the item back and don't care about customer service or reviews. This is the biggest piece of junk I've ever spent money on! They've ripped off the church I work for and are uncooperative. Don't buy from them at ANY cost! They sell through Amazon so beware!