Unfair Business Practices I received a defective Mac computer in December 2017. I spent weeks trying to have the unit repaired by Apple. They finally informed me that the computer could not be repaired, they had given it to multiple skilled technicians and none of them could find a solution. I notified edigital via Amazon that I wanted to return the device for a refund. I received authorization to return the computer but I was not offered shipping assistance. I had to cover the expenses of shipping their defective merchandise back to them. I paid $180 in packing and shipping charges to be able to return their defective equipment. I have made numerous attempts at resolution which went ignored until I resumed attempts last week. I have repeatedly asked to speak to a supervisor and this request has been completely ignored. Today, 3/22/18, they offered $20 for my expenses. I fear that this incident may be indicative of service provided to others who order through their online business - especially senior citizens who may not have the funds to pay $180 out of pocket to return items. I am a senior citizen but I still work full time and could manage the $180 even though it is grossly unfair and I feel the company has taken advantage of me.

no communication, product does not ship These people suck. Not poor communication but no communication. Placed order: 09/28/2009 Pending 09/30/2009 Processing It is now 10/6 and it has not shipped and no response to my efforts to contact them. The credit card charge has gone through though and my bill is due.

Item did not respond or work as specs… Item did not respond or work as specs indicated. They wouldn't take the item back and don't care about customer service or reviews. This is the biggest piece of junk I've ever spent money on! They've ripped off the church I work for and are uncooperative. Don't buy from them at ANY cost! They sell through Amazon so beware!

Horrible Company This company sucks and is a fraud. They do not stock anything. I tried for days to get them to cancel my order due to their lack of communication. I had to dispute charges with Credit Card Company. Morons sent it any way. I am refusing the shipment.

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