No communication, No Product Company does not respond e-mails or fax (no phone number!). Payment accepted but no product, no information. After no responses and missing Christmas (order placed Dec 10) I filed complaint with PayPal. e-Digital refunded $ 10 days later. Also, be aware that all review sites only allow you to give a minimum of 1 star. This means that if 1/2 of reviewers are retailer "oriented" and give 5 stars - that retailer can do no worse than 3 stars.....

Great service, fast shipping I bought 2 TV mounts from these guys, products arrived in 3 days (ground shipping). The price was low compared to other stores i researched. Good job!

no communication, product does not ship These people suck. Not poor communication but no communication. Placed order: 09/28/2009 Pending 09/30/2009 Processing It is now 10/6 and it has not shipped and no response to my efforts to contact them. The credit card charge has gone through though and my bill is due.

Horrible Company This company sucks and is a fraud. They do not stock anything. I tried for days to get them to cancel my order due to their lack of communication. I had to dispute charges with Credit Card Company. Morons sent it any way. I am refusing the shipment.