MaryMargaret Dobson
GBNo problem! Order process was painless, merchandise arrived when promised, merchandise was as advertised, and they kept me informed. No problems at all!
George Hohlakis
GBName Code … Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.
Robert Lilljedahl
GBNot the exact product you purchase will show up I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned
Jennifer Farnsworth
GBslow on customer but great on prices I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!
robert
GBAwesome Deal and Awesome Service Ordered a gorgeous Rotary watch from SnaggStuff last year. It was the lowest price I had ever seen on that model (I am a watch collector). After a month or so I noticed the watch was struggling to keep time and had to be wound often--the rotor for the automatic movement didn't appear to be working. So I contacted the manufacturer, and they wanted me to ship the watch to England for service. Of course, that would have cost almost as much as the watch itself! So I emailed Snagg Stuff and they said I must have gotten a defective watch and that they would be happy to replace it at no charge!!!!! You can imagine my surprise--considering I had already had the watch for a month or longer! SnaggStuff shipped me a new watch in a week or so and that was that! I have now had the replacement watch for close to a year, and it works perfectly. Thank you so much to SnaggStuff for the great service! I will be watching every day for those specials! Please don't forget us watch collectors when you are creating those new deals! Keep up the good work!