Friendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.

Bad store, sent a simple connector instead of the entire order Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.

Name Code … Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.

Great Customer Service I bought a monitor from snaggstuff. When it arrived fedex had smashed it. I called snaggstuff and to my surprise they said no problem and paid for it to be shipped back to them, and then shipped me a new one. It took less than a week to get the replacement. Now that's amazing service. Will tell anyone looking for a tech deal about them.

Not the exact product you purchase will show up I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned