Since SnaggStuff.com made a facelift, my order history is not available, so i couldnt get an issue resolved with a product i purchased. I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number. I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(

Awesome Customer Service and Prices Every product I have purchased from these guys over the years has been exactly was described. They are very helpful and the great prices is of course a wonderful thing. I will continue to use Snaggstuff.com for years to come.

Name Code … Name Code Qty Each Options ------------------------------------------------------------------------- Microsoft Office 2013 T5D-01575-DL- 1 143.99 My key doesn't work because they re-sold it 16 times. Not too honest guys.

Great Customer Service I bought a monitor from snaggstuff. When it arrived fedex had smashed it. I called snaggstuff and to my surprise they said no problem and paid for it to be shipped back to them, and then shipped me a new one. It took less than a week to get the replacement. Now that's amazing service. Will tell anyone looking for a tech deal about them.

Friendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.