slow on customer but great on prices I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!

Not the exact product you purchase will show up I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned

Great deals! I look forward to seeing what SnaggStuff.com will have available daily... the posted deals are great! And the customer service is just as good :)

Bad store, sent a simple connector instead of the entire order Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.

Friendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.