slow on customer but great on prices I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!

Great Prices, Fast Shipping! I was a little scared at how low these guys pricing was. To my surprise, the item shipped the same day, got me to in 2 days, and was exactly what I ordered. Will do business again.

Excellet Prices I bought several software CDs for my business and Prices are excellent and received most of my orders with in 3 days(excellent service). But I wish they sell more products not only Software with these kind of deals. FREE SHIPPING ... I like it!!!!! I would strongly recommend any one to Snagg stuff from this site. Madi The Snagger.

Since SnaggStuff.com made a facelift, my order history is not available, so i couldnt get an issue resolved with a product i purchased. I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number. I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(

Complete scam! I ordered product key cards for Microsoft office professional plus 2013. One day I was trying to open an excel document and I was prompted to activate software over the internet, which failed. I tried again over the phone with no success. Upon contacting Microsoft I learned that this key is one that is issued to special organizations at a reduced price, and not for resale. This key is one that is used by schools or government agency. So now my key is banned for pirating reasons and my only option is to contact snaggstuff and get a return or replacement. So I contacted snaggstuff and let them know what my issue was. They completely deny selling me a key that is meant for a special organization and told me that Microsoft outsources there support and that the information they told me was wrong. So again I contacted Microsoft and asked to speak with a supervisor. The supervisor told me the same information, that this key is not meant for home or office use, it is meant for organizations who have some special plan with Microsoft. Again I contact snaggstuff and they deny the allogations but agree to replace my product, great! One catch, they will not replace it with office professional plus, they will only replace it with a lesser version... This place is a complete scam, selling product keys that are not legit. Microsoft knows what they are doing and has a few cases already documented about this company. Avoid like the plague!