Since SnaggStuff.com made a facelift, my order history is not available, so i couldnt get an issue resolved with a product i purchased. I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number. I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(

Complete scam! I ordered product key cards for Microsoft office professional plus 2013. One day I was trying to open an excel document and I was prompted to activate software over the internet, which failed. I tried again over the phone with no success. Upon contacting Microsoft I learned that this key is one that is issued to special organizations at a reduced price, and not for resale. This key is one that is used by schools or government agency. So now my key is banned for pirating reasons and my only option is to contact snaggstuff and get a return or replacement. So I contacted snaggstuff and let them know what my issue was. They completely deny selling me a key that is meant for a special organization and told me that Microsoft outsources there support and that the information they told me was wrong. So again I contacted Microsoft and asked to speak with a supervisor. The supervisor told me the same information, that this key is not meant for home or office use, it is meant for organizations who have some special plan with Microsoft. Again I contact snaggstuff and they deny the allogations but agree to replace my product, great! One catch, they will not replace it with office professional plus, they will only replace it with a lesser version... This place is a complete scam, selling product keys that are not legit. Microsoft knows what they are doing and has a few cases already documented about this company. Avoid like the plague!

Great Prices! Was a little suspicious of the low prices but my item shipped fast and arrived in perfect condition. Will do business again.

Bad store, sent a simple connector instead of the entire order Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.

Friendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.