Jeff
GBAwesome Customer Service and Prices Every product I have purchased from these guys over the years has been exactly was described. They are very helpful and the great prices is of course a wonderful thing. I will continue to use Snaggstuff.com for years to come.
Robert Lilljedahl
GBNot the exact product you purchase will show up I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned
Jeff Cashatt
GBFriendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.
Jennifer Farnsworth
GBslow on customer but great on prices I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!
Steve
GBGreat Customer Service I bought a monitor from snaggstuff. When it arrived fedex had smashed it. I called snaggstuff and to my surprise they said no problem and paid for it to be shipped back to them, and then shipped me a new one. It took less than a week to get the replacement. Now that's amazing service. Will tell anyone looking for a tech deal about them.