Jeff Cashatt
GBFriendly and Dependable Partner and I have made a fair number of purchases from SnaggStuff over the last couple of years and, on every occasion, found their shipping and customer service to be equal to the best the Internet offers, and their prices reasonable, if not always the the lowest. I recommend their site regularly, and check it myself daily.
Jennifer Farnsworth
GBslow on customer but great on prices I purchased the download code for Vipre lifetime antivirus. Snaggstuff.com had the cheapest price for the item and actually the only company I found selling the lifetime version. I received the code in an email in about 2 days. The instructions were a bit lax though, so I asked for some assistance with the code and promptly received a reply. The only bad part was two months after I put in the code it said my trail version expired. I tried emailing and messaging them from their site with no reply. When I reviewed them though they did finally assist me and I got the code that Vipre confirmed was lifetime. So overall I would say they got some improvements to make on their electronic customer service, but when you get a hold of them they are more then willing to fix the issue. Thanks Snaggstuff.com!
Marc
GBPrices won't blow your skirt up. Ok so I am certainly not a fanboy for SnaggStuff. In fact I really haven't got much to say that positive but not too much that would be considered negative. However the prices are not all that great and the items lack a certain amount of creativity in their choices of what to offer. They had severe shipping issues early on and I have been leery of ordering anything from them since. The Mystery Box or whatever they are calling it now were a complete at the time. That being said, I still check out the site on a near daily basis and if something solid ever came up on sale, I might delve further into others experiences with shipping and such and give em another try.
Steve
GBGreat Customer Service I bought a monitor from snaggstuff. When it arrived fedex had smashed it. I called snaggstuff and to my surprise they said no problem and paid for it to be shipped back to them, and then shipped me a new one. It took less than a week to get the replacement. Now that's amazing service. Will tell anyone looking for a tech deal about them.
mathieu
CABad store, sent a simple connector instead of the entire order Bought something I was lead to believe was a docking station. Ended up receiving a simple connector. Now they're using the fact that they shipped a box to avoid giving me back my money even if I sent back the "connector". Wrong way of doing business, avoid them. Plenty other stores to buy from.