Awesome Deal and Awesome Service Ordered a gorgeous Rotary watch from SnaggStuff last year. It was the lowest price I had ever seen on that model (I am a watch collector). After a month or so I noticed the watch was struggling to keep time and had to be wound often--the rotor for the automatic movement didn't appear to be working. So I contacted the manufacturer, and they wanted me to ship the watch to England for service. Of course, that would have cost almost as much as the watch itself! So I emailed Snagg Stuff and they said I must have gotten a defective watch and that they would be happy to replace it at no charge!!!!! You can imagine my surprise--considering I had already had the watch for a month or longer! SnaggStuff shipped me a new watch in a week or so and that was that! I have now had the replacement watch for close to a year, and it works perfectly. Thank you so much to SnaggStuff for the great service! I will be watching every day for those specials! Please don't forget us watch collectors when you are creating those new deals! Keep up the good work!

Since SnaggStuff.com made a facelift, my order history is not available, so i couldnt get an issue resolved with a product i purchased. I bought an OEM version of Windows 7 Ultimate... happened to be Dell version which was no big deal since i was to reinstall on an older Dell computer that i had replaced the motherboard on. The new motherboard was not a Dell motherboard, so no Dell BIOS... no Dell Service Tag number. I installed and it ran fine for 8 months or so... first part of July after the monthly updates from microsoft i got the warning to activate windows (which i had done upon the first install)...now it says that i have an invalid product key and no way to resolve... i contacted microsoft by phone to get a confirmation key to input and they referred me to Dell based on the installation ID... they refused to help me at all..so...i am out the 90 bucks it cost me :(

Great Products and Prices They have a variety of interesting and different products at very reasonable prices. I like that they have a daily deal also.

Not the exact product you purchase will show up I purchased, what i thought to be a new copy, of windows 7 pro. When the disk showed up at my office this was not a copy of windows 7 but a REBOOT disk for windows 7 for Dell PC. And the SN sticker looked like they pealed it off of a PC. Needless to say the disk didn't work and i had to complain. When asking for a refund i was told that the problem must be my fault. and they are a licensed Microsoft retailer (they are not). So i had to claim the purchase on my AMEX to get my money back, Snaggstuff would not refund my money. IF you buy software from them i would be very concerned

Prices won't blow your skirt up. Ok so I am certainly not a fanboy for SnaggStuff. In fact I really haven't got much to say that positive but not too much that would be considered negative. However the prices are not all that great and the items lack a certain amount of creativity in their choices of what to offer. They had severe shipping issues early on and I have been leery of ordering anything from them since. The Mystery Box or whatever they are calling it now were a complete at the time. That being said, I still check out the site on a near daily basis and if something solid ever came up on sale, I might delve further into others experiences with shipping and such and give em another try.