Received a damaged product over a month… Received a damaged product over a month ago and still trying to have it picked up for return. They stopped returning my emails. Will now have to try to have the credit card charge reversed. Horrible customer service.

Absolutely terrible experience!! Honestly you guys, I have no idea how you’re still surviving in this field... Your customer services and deliveries are one of the worst to ever exist! Your products sales are a total FRAUD!! The prices are extremely high and I’ve been trying to order something for more than two months and you practically make it impossible for me! Your external partners take for ages to prepare a delivery and you seem to stand by and just watch and do absolutely NOTHING!! So so frustrating… You definitely know how to get on people’s nerves!! Just sell the company to someone more worthy, organised and capable!! Utterly, embarrassed of you and your company’s values and policies!! Never ordering from you again, not even visiting one of your stores for window shopping!! I strongly advise people to stay away from this chaotic situation!!!

company to be avoided of… transaction authorised by bank of cyprus. public say card declined. paid twice.despite providing a statement from b.o.c. confirming transaction authorised. public continue to ignore requests to credit my account. situation ongoing since 1st july 2023.manager !!! DO NOT BUY FROM PUBLIC

Don’t Go Here On A Weekend If Possible This store gets busy. I have found that if you want something from a busy section, you literally have to go to other sections to find a person who can help you. The person who helped me, even though it was not his area, was able to get me the answer I needed which for me, unfortunately, was that they didn’t have my item even though it said online that it was in the store.

A lot of products are marked as available to misguide A lot of products are not available, even thought it says that it is. You make an order, you pay off the whole amount and products gets into "extensive search" for even 3 months, while withholding your money, and the product and when the product is never found, they refund you. This results on missing on products that where released on limited editions.