Aaron Rayner
GBTerrible Company I wouldn't even give these guys 1 star. I bought a product from them to only receive half of it. I contacted them to explain and never heard back from them despite 2 emails over the course of two weeks. I've had to go through PayPal to get a refund and still yet to receive any proper correspondence from Fancycostcom. I urge anyone looking to buy from these guys to think twice.
Lisa Oganissian
USDo not buy from fancycost.com! I would have given 0 stars if I could. Customer service does not exist, and i wonder if it is a legitimate company. Placed an order on Dec 10th, with expedited $25 shipping. Its 28th now, and I still don't have my order delivered, nor did i hear from their customer service after emailing them.
Leigh
GBZERO customer service I ordered from the site months ago. Nothing. Confirmation email when i ordered but nothing since. I've emailed several times and received no reply. Wish I could give no stars. I'm so disappointed. Surely there could be a legal requirement to fulfil orders or refund monies
super727
USSCAM SCAM SCAM Ordered a phone case over a month ago and never received it. They have no tracking numbers and barely any contact info. I sent an email that they responded to over a week later. They assured it would be here and it never came. Don't waste your MONEY or TIME!!! The good reviews on here are the first ones, definitely their own friends or family!
Mark Barton
USDoubt they are legit - Wish I could give "0" Stars BEWARE- the "positive" reviews of FancyCost are likely posted by their friends and employees -- I am a real customer. Fancycost.com (and dozens of other similar Chinese-run websites, all offering the same products all run by the same shop?) lists products for sale, takes your money (via PayPal) and then never answers emails or provides any order updates. I waited 3 days, heard nothing, checked my PP receipt and found a totally different email address, wrote requesting an update and immediately got a refund and "sorry, out of stock" response, EVEN THOUGH the website store showed (AND STILL SHOWS!) the item I ordered as in-stock and.... offering bulk pricing tiers if you buy large quatities (of out-of-stock items!!!!) If you take a chance and order and actually get an item you must be in the small, small minority. STAY AWAY. STAY AWAY. STAY AWAY.