Beware Ordering Haier W910 Android phones from FancyCost for UK use I ordered two Haier W910 Android phones from FancyCost, when they arrived they were in perfect condition but were incompatible for Uk use due to basic software programed into the phone, when I contacted FancyCost for a return and refund I got one email asking me to try to fix it myself with basic instructions then No more communication from them after numerous requests. To [email protected] 30 Dec 2013 Dear FancyCost, I received both Haier W910 phones on 27th Dec 2013 your order numbers 129663 and 1296903 but they are not of any use in the UK area as both phones are programed with a basic software that does not function with the western Google android system and has an eastern based basic program. I previously ordered a Haier W910 from a different supplier which works perfectly and is programed for the western Google system and basic program. Could I return both phones for a refund and if so could you give me the return address and details of how to do this ? Kind regards, John Vincent  [email protected] To Me 31 Dec 2013 Dear customer Thanks for you kindly let us know and we are so sorry to hear that. However could you please have a try to figure it out like : 1) To update the pbones' system; 2) To get rid of any packages you don't need or want on the system. After that, re-boot. Anyhow, please let us know. Thank you very much. Kind regards Shayne To [email protected] Jan 2 at 10:17 AM Dear Shayne FancyCost, I have tried everything I can to get these phones to work but with no success, I also contacted a local phone retail/repairer they advised me that they were unable to help. Could I return both phones, you would have to provide an address and contact details. Kind regards, John Vincent 

FancyCost/ColoredApples is FRAUD and a SCAM I purchased a $200 phone + Insurance two weeks ago. They said it would take 5-12 days to arrive in my country. I emailed them and asked where the tracking number was from and they replied very vaguley, obviously not wanting me to know the postal company so I couldn't track it. They just sent me screenshots saying "You might not know Chinese but this is the proof". Well, I do know Chinese and it's all a SCAM. The green feedback on this site is all fake too, written by the company. He also operates other fraudulent stores such as ColoredApples. I'm a federal officer and I have reported the matter to the relevant department in both my country, China, Singapore, Hong Kong, USA, and neighbouring countries. FancyCost will be shut down and the owner will either go to jail or/and receive a find +/- $3million USD. He has scammed to many people and I will make sure he gets what he deserves.

About my purchase on fancycost the feedback that I had read online about their service department was all good. I've bought powerbank from them in the past.Free shipping on everything no matter how cheap the order, but that shipping takes like 3 weeks most of the time so if you need it then pay for shipping.In my opinion they sell some fairly interesting, good quality products at prices

A TERRIBLE EXPERIENCE!! I ordered a item from Fancycost.com to test the site out. Its a legit company and they will send you,your item. BUT MY ITEM WAS BROKEN !! I EMAILED THEM DAYS BEFORE I GOT MY ITEM IN THE MAIL. (NOTE:I had to wait a whole MONTH to get my item) THEY NEVER REPLIED TO MY EMAIL. My conclusion is: You get what you paid for.Therefore,if you want a good quality items shop elsewhere.

SCAM SCAM SCAM Ordered a phone case over a month ago and never received it. They have no tracking numbers and barely any contact info. I sent an email that they responded to over a week later. They assured it would be here and it never came. Don't waste your MONEY or TIME!!! The good reviews on here are the first ones, definitely their own friends or family!