I ordered four items and charged for… I ordered four items and charged for them. However, there was no confirmation of my order, and when I called, the phone call went to PayPal, to which the computer talked and told me to dispute. Amazingly, the payment history is not in Paypal, only on my banking. Finally, I found a phone number that takes me to WhatsApp, and I asked, but the responder didn't show me anything. So, I dispute my credit card.

no support no support - been waiting three days for a response on a request

I ordered a wireless charging pad… I ordered a wireless charging pad August 1 and received a confirmation of the order. However, despite my account being charged, nearly 4 (FOUR) WEEKS LATER - NO TRACKING INFORMATION AVAILABLE NO SHIPPING INFORMATION AVAILABLE and most disturbing of all NO RESPONSE from KANAX to my Contact Us inquiry about my order. This is beginning to look a lot like theft !

I want to start out saying that I would… I want to start out saying that I would normally not take the time out of my day to write a negative review however, I feel I need to warn the rest of the community regarding Kanex's lack of support. I purchased two Kanex Premium DuraBraid 10ft lighting cables for Christmas for my two daughters. After a month both cables stopped charging ALL devices. Both cables showed no signs of wear or damage. Thinking that Kanex would stand behind their products I reached out the only way they will allow, via email. I promptly received an email saying they received my correspondence and would most likely be back in touch within 48 hours. One month later NOTHING. I then responded back to Kanex expressing my displeasure I still have received no reply. I'm simply amazed. I've never seen a tech company with a supposed good reputation not respond or stand behind their products. DON'T TRUST

The GoPower Watch Stand is a great Apple Watch accessory First of all I have a high regard for Kanex and their products. I was looking for a second charger for my Apple Watch 3 and the Kanex GoPower Watch Stand is perfect for my needs especially because I can charge my iPhone as well.