Poor Support Poor Support Initial order had to be followed up, despite taking money via paypal the order was not dispatched until I followed up. Apparently, there was a computer system malfunction but checks could have been done with paypal when this was identified. when it finally arrived the keyboard is running through a set of batteries every two weeks and when queried no response from support despite acknowledgment of the initial query. I will not be purchasing any more Kanex products due to the poor interaction and support.

The best mac keyboard EVER !! I had a small issue with one of their products, and I have to say their customer service is the BEST I have experienced in years. As far as the Kanex multi-connect keyboard? Amazing keyboard... use it to control my IPAD, Desktop and phone with one push of the button. The scissor action is great too.

The screen cover would not fit with any … The screen cover would not fit with any cases that I tried and eventually lost its adherence qualities. I am unable to use it and do not recommend the product whatsoever.

Poor Customer Service I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be contacted in 48 hrs. I patiently waited 48 hrs, but I did not get any response whatsoever. Consequently, I emailed customer service. Again, I got an automated reply stating that I'd be contacted in 24 hours, but it never happened. I finally called and got a positive response, but after that phone call, it took me three days before I was able to speak with the operator, who was a tremendous help.

Amazingly fast shipping and so much more! Amazingly fast shipping, wonderfully perfect product and the packaging was elegant and clean looking. I was so impressed! And the price, I know it was a sale price direct from the company, but wow, I got three screen protectors, the same if not better quality than zagg, and they, with the shipping, were cheaper than one regualrly priced zagg screen cover. I really wish I found Kanex first.