Great Keyboard Really great keyboard. The ability to connect this keyboard to 4 different devices is fantastic. Fits nice, slim and seek in my space. Would recommend.

I ordered four items and charged for… I ordered four items and charged for them. However, there was no confirmation of my order, and when I called, the phone call went to PayPal, to which the computer talked and told me to dispute. Amazingly, the payment history is not in Paypal, only on my banking. Finally, I found a phone number that takes me to WhatsApp, and I asked, but the responder didn't show me anything. So, I dispute my credit card.

The products are good The products are good, which is the most important aspect. Ordering was more difficult than expected because of problems of using American Express. I ordered 4 items but received only 3 in a box with no packing and no paperwork to indicate if the item was back-ordered or just short shipped. I contacted Kanex who said they would send the short shipped item. That was 10 days ago - still waiting.

Poor Customer Service I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be contacted in 48 hrs. I patiently waited 48 hrs, but I did not get any response whatsoever. Consequently, I emailed customer service. Again, I got an automated reply stating that I'd be contacted in 24 hours, but it never happened. I finally called and got a positive response, but after that phone call, it took me three days before I was able to speak with the operator, who was a tremendous help.

no support no support - been waiting three days for a response on a request