Poor Support Poor Support Initial order had to be followed up, despite taking money via paypal the order was not dispatched until I followed up. Apparently, there was a computer system malfunction but checks could have been done with paypal when this was identified. when it finally arrived the keyboard is running through a set of batteries every two weeks and when queried no response from support despite acknowledgment of the initial query. I will not be purchasing any more Kanex products due to the poor interaction and support.

I love the iPhone screen protector I love the iPhone screen protector. It's better made and clearer than other brands I've purchased - and far less expensive!

I ordered a wireless charging pad… I ordered a wireless charging pad August 1 and received a confirmation of the order. However, despite my account being charged, nearly 4 (FOUR) WEEKS LATER - NO TRACKING INFORMATION AVAILABLE NO SHIPPING INFORMATION AVAILABLE and most disturbing of all NO RESPONSE from KANAX to my Contact Us inquiry about my order. This is beginning to look a lot like theft !

Poor Customer Service I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be contacted in 48 hrs. I patiently waited 48 hrs, but I did not get any response whatsoever. Consequently, I emailed customer service. Again, I got an automated reply stating that I'd be contacted in 24 hours, but it never happened. I finally called and got a positive response, but after that phone call, it took me three days before I was able to speak with the operator, who was a tremendous help.

The best mac keyboard EVER !! I had a small issue with one of their products, and I have to say their customer service is the BEST I have experienced in years. As far as the Kanex multi-connect keyboard? Amazing keyboard... use it to control my IPAD, Desktop and phone with one push of the button. The scissor action is great too.