I was extremely disappointed with this… I was extremely disappointed with this product. I spent $200 on six beacons, expecting that I would be using this on several items. I followed all the directions and have a good Wi-Fi signal at my house. I used a Samsung S22 phone. The beacon would chime when I would pick up my keys or wallet, but when I used my phone to try to locate them it would say that my items were out of range. And then the app would crash. I contacted tech support via email. I gave them all the information, pictures and even a small video.... They continually wrote back asking me the same questions about pictures and offering the same advice that did not help my issue. I'm not even convinced there were real people in Tech support, I think it was just robo replies. Very very disappointed....

Worse than a double ZERO. A class action against the company is in order, but through how many layers? I’ve been fighting this company since early November 2022. Nobody’s home.

Can't get help from support emails. Contacted customer support when one of the XY2 showed up as claimed so I couldn't use it. They responded saying it was reset but it wasn't. Contacted again, and again and again with no good answers, only links to help pages (which are broken). Can't get support. Looks like they are shutting down.

Rubbish - AVOID 🤡🤡🤡 Never worked. We’re advised by them to remove & re add it. Can’t be re added except by them. They requested a screenshot showing its ID number. Sent it. They requested a screenshot showing its ID number…? Presumably they pay peanuts……. And if that is not bad enough most of the retailers who sell their products do not know the difference between ones which are Bluetooth and ones which are cellular and often will sell you a Bluetooth tracker telling you that it is what it is not. My advice: Don’t waste your time, patience and money on this product. You will have to write it off and throw it in the bin. Rubbish all round…🤡

Well I bought 3 of them after watching… Well I bought 3 of them after watching video thinking I would be able to track anything and everything I so desired How disappointed I was put one in my car walked about 30 metres from it and it kept saying out of range Really thought it was a tracker How dissatisfied I am occasionally it sings like a sick canary Haha what hyped up illustration they put out scam central Saying this type of technology use to be only available to nasa and used cost $$$$$ thousand Now we can offer it at a special price lol Just don’t waste your time with it