1) Track it across the country??? 1) Track it across the country???? It's a Bluetooth device!!!10 meters range. False advertising. 2) Unable to verify my email to activate the device, all browsers are blocking the connection with their website as being scam. So...Scam. I have emailed customer support, requesting a full refund, total waste of money.

Level 4 tracker, not ready to be sold 1. Blue tooth technology and a horrible battery drain. 2. Functional within 100 feet. Only suitable for in house locating. 3. Audible alert too quiet. 4. long distance locating is dependent on the XY Community,(another person with this product must be near it.) 5. Software not refined in its development This unit (level4) not ready to be sold and appears to have been rushed to market. Many software issues. After many hours testing the unit, its time to throw it in the junk drawer and give up....

I was extremely disappointed with this… I was extremely disappointed with this product. I spent $200 on six beacons, expecting that I would be using this on several items. I followed all the directions and have a good Wi-Fi signal at my house. I used a Samsung S22 phone. The beacon would chime when I would pick up my keys or wallet, but when I used my phone to try to locate them it would say that my items were out of range. And then the app would crash. I contacted tech support via email. I gave them all the information, pictures and even a small video.... They continually wrote back asking me the same questions about pictures and offering the same advice that did not help my issue. I'm not even convinced there were real people in Tech support, I think it was just robo replies. Very very disappointed....

Worse than a double ZERO. A class action against the company is in order, but through how many layers? I’ve been fighting this company since early November 2022. Nobody’s home.

Can't get help from support emails. Contacted customer support when one of the XY2 showed up as claimed so I couldn't use it. They responded saying it was reset but it wasn't. Contacted again, and again and again with no good answers, only links to help pages (which are broken). Can't get support. Looks like they are shutting down.