Nice product / poor service Was very happy with my Archos 3VC mp3/mp4 player, good sound, nice features (built-in camera), until one day, I found the device had a cracked screen (cracked from the inside). Normal use and normal transportation (hey, where else would you keep an mp3 player? inside my vest pocket, right?). Brought it to repair... but no communication possible whatsoever. They simply do not believe me, that I did not drop the device nor punctured it... Would cost me 56 EUR to repair the screen. That is unacceptable! I feel mistrusted as a consumer! So, too bad... from now on, I consider buying a Sony instead! At least they included the LCD touchscreen as part of their standard warranty. At least they value their customers' trust.

i bought an MP3 player( vision) 4years… i bought an MP3 player( vision) 4years ago used it 10 times was dubious strait away of the touch pad (anything touch wont last ie washing machines better to always have manual) and only 1 button to turn off/on and on nothing more,it worked but then i put it away and decided to start filming while driving again got it out and it doesnt work it charges but nothing moves on the touch pad, china makes crap products you know they can state when buying stuff from Australia that some products arent good so they wont buy from us yet they sell you the same thing, they got filthy rich out of making cheap products that dont last or even work as they dont even test them any more,so its a lucky dip.all they have ever done is copy they do not have an original thought in their heads. i still have my aunts old hair dryer made in japan from 50 years ago and it still works the world need to force their politicians to stop making them rich while we are constantly putting our hands back into our pockets for things that do not last/work,a tv 40 years ago lasted 50 years ever since they were taken to china they last anywhere from not working at all to 5 years max. but if its 5 years you likely paid 5000 for the product THIS NEEDS TO STOP.this is one of many i have bought and everyone knows it too,stop buying goods from china write to your local representatives to force the government to force china to make better items/parts or get india to do it instead because we all know our own government wont bring back our jobs they are traitors too.

What a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them

Entertainment your way... If you find wasting money entertaining! I purchased an Archos Cesium 90 tablet (32Gb Quad-Core x64 Windows 10 Tablet) for a considerable amount of money a few months ago. The device didn't come with a keyboard, despite having the necessary proprietary port at the bottom of the unit specifically designed for one. I phoned them and they said that they did not produce a keyboard for the English market and were unwilling to sell me a French one to use with my device. This means I have to use its ONLY USB port in combination with a 4-port hub in order to use a keyboard; not a big problem. However, few days ago, Windows 10 messed up over an update and I decided to reset the tablet the way Archos recommended, however, the reset has left my tablet without any of the original device drivers, so it now thinks it is a desktop: no battery icon in the system tray. And the touchscreen, auto rotate, cameras and speakers are all now unusable. Archos provide no drivers on their website, so I am stuck up the creek without a paddle. AVOID AT ALL COSTS

Phone dead after 3 months, no customer service Update: After two years I think I can safely say their customer service doesn't exist and you won't see your money back. At least I have never heard back from them. Just over 3 months after purchase, my phone stopped working completely. I have been trying to contact their support team for over 3 weeks now - requests via the website, message on FB, tried their phone numbers in various countries. I'm starting to believe their after sales service simply doesn't exist and the money spent on my phone has been a total loss. Avoid this company at all costs!