i bought an MP3 player( vision) 4years… i bought an MP3 player( vision) 4years ago used it 10 times was dubious strait away of the touch pad (anything touch wont last ie washing machines better to always have manual) and only 1 button to turn off/on and on nothing more,it worked but then i put it away and decided to start filming while driving again got it out and it doesnt work it charges but nothing moves on the touch pad, china makes crap products you know they can state when buying stuff from Australia that some products arent good so they wont buy from us yet they sell you the same thing, they got filthy rich out of making cheap products that dont last or even work as they dont even test them any more,so its a lucky dip.all they have ever done is copy they do not have an original thought in their heads. i still have my aunts old hair dryer made in japan from 50 years ago and it still works the world need to force their politicians to stop making them rich while we are constantly putting our hands back into our pockets for things that do not last/work,a tv 40 years ago lasted 50 years ever since they were taken to china they last anywhere from not working at all to 5 years max. but if its 5 years you likely paid 5000 for the product THIS NEEDS TO STOP.this is one of many i have bought and everyone knows it too,stop buying goods from china write to your local representatives to force the government to force china to make better items/parts or get india to do it instead because we all know our own government wont bring back our jobs they are traitors too.

A very dishonest company A very dishonest company! Minus 5 stars would not rate them bad enough. Had the same problem as the vast majority on here, phone was under warranty, developed fault, Archos asked us to post back to them, they signed for it and then after saying it would be replaced, stopped all communication with us! Dishonest thieves is a very accurate description of this company, they not only stole my phone they got me to pay the postage for them to do this!

Sent a faulty replacement product - not replacing it because it's no longer warranted! Got the ARCHOS 80 XS - 8 GB in Jan 2013 for my partner as a present. To cut the story short, hardly used it, started using it more in October 2013, difficulty in charging it, turned out the usb port on the tablet was faulty so sent it back for a replacement. Sent it back at the end of Nov and didn't get a new one until Jan 2014. Conveniently after my warranty period. The new tablet got a dot on the screen and my partner noticed very light scratch marks on the back. They wanted pictures, I provided them with it and not heard anything for 10 days. Just emailed them this morning asking for an update, got a reply in French so had to use google translate - 'The device for which you are requesting information is no longer under warranty / marketed by ARCHOS.' I got that reply straight away and replied back demanding an answer - Guess What??? No reply. I would not bother to get an ARCHOS tablet but if you do make sure you use your credit card. I now have to try using Section 75. Basically, poor customer service and product.

Archos 5 I purchased an archos 5 a while back, and had not used long before it started having problems downloading or playing anything, so I called customer service and was instructed to ship it back for service as it was still under warranty. After about almost 2 months and a lot of back and forth they shipped it back by UPS and was being asked to pay over $100 dollars in some BS Fee by UPS which I rejected and had Archos ship it back to me without UPS asking for this rediculous fee. I received about 2 weeks later, but it was not the one I sent in for service but a used one with scratches and not surprising but it was also faulty. I managed to do some fancy footwork and managed to return it to the store I purchased it at, and never bothered again with an archos product. Bad products and even worst customer service. Using a different email so I am not bothered by Archos.

Nice product / poor service Was very happy with my Archos 3VC mp3/mp4 player, good sound, nice features (built-in camera), until one day, I found the device had a cracked screen (cracked from the inside). Normal use and normal transportation (hey, where else would you keep an mp3 player? inside my vest pocket, right?). Brought it to repair... but no communication possible whatsoever. They simply do not believe me, that I did not drop the device nor punctured it... Would cost me 56 EUR to repair the screen. That is unacceptable! I feel mistrusted as a consumer! So, too bad... from now on, I consider buying a Sony instead! At least they included the LCD touchscreen as part of their standard warranty. At least they value their customers' trust.