A very dishonest company A very dishonest company! Minus 5 stars would not rate them bad enough. Had the same problem as the vast majority on here, phone was under warranty, developed fault, Archos asked us to post back to them, they signed for it and then after saying it would be replaced, stopped all communication with us! Dishonest thieves is a very accurate description of this company, they not only stole my phone they got me to pay the postage for them to do this!

What a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them

AVOID ARCHOS - Hideous non-existent customer service. 0 stars isn't possible so I had to choose 1 star.Possibly the worst customer service of any company I have ever had to deal with. When I say the worst I mean it's non-existent. I returned a tablet to them in Nov 2019. I got an email saying they have received the item. A month passed so I tried to contact them by their online form. Auto-response received back saying I would hear within 2 days. A week later, nothing so I contacted them again. Again, no response. I managed to find a after-sales number in London. They advised that the Tablet needed replacing but they had no replacements. He said they usually wait for supplies or send an alternative. He said that he would email them to contact me. Just before new year and I still not heard anything so I emailed and called again. The people on the phone said that they had not heard either. They will email again for me. They gave me alternative email addresses. I tried them and failed. They gave me the number to call in France. It is just a loop. Choose English, choose customer service it then goes back to choose English........ It is now 29th January and I have still heard nothing. For the love of god, avoid Archos products because if they go wrong you have got no chance in resolving your issue. They are a joke of a company. My company will be pursuing them legally now.

What a disgusting company Like many others I hae found this company to be at best inefficient and worst dishonest. I have been trying to get some answers as to where my phone disappeared to back in April. It first went faulty December 2019 blown battery. I contacted the UK telephone number in February and was given an address in France where to send the phone and it would be replaced as there were no batteries available for this model. I subsequently returned the phone and waited to hear from them but didnot. In the meantime both countries were experiencing lock down due to Covid-19 and the telephone numbers in the UK were giving out a recorded message. The email address they provided did not exist and these numbers have now been disconnected. I have, after a lot of emails, found out that the address that was given to me in February closed in January. The must not have informed the UK office that this was closing. I am still waiting for replied to several emails asking what responsibility they are taking for getting me to send the faulty phone to an address which they no longer used. My last email was earlier this month and I copied their CEO in and provided a goodle french translation - just in case this international company cannot understand Engligh - but they have not had the manners to even acknowledge receipt of this. I am going to try again and who knows maybe someone will have the good manners to reply but I will not be holding my breath. As an extra I bought this through QVC shopping channel and the person who I spoke to in the UK said it was an old model that was why there were no replacement batteried! Bad service QVC!

Entertainment your way... If you find wasting money entertaining! I purchased an Archos Cesium 90 tablet (32Gb Quad-Core x64 Windows 10 Tablet) for a considerable amount of money a few months ago. The device didn't come with a keyboard, despite having the necessary proprietary port at the bottom of the unit specifically designed for one. I phoned them and they said that they did not produce a keyboard for the English market and were unwilling to sell me a French one to use with my device. This means I have to use its ONLY USB port in combination with a 4-port hub in order to use a keyboard; not a big problem. However, few days ago, Windows 10 messed up over an update and I decided to reset the tablet the way Archos recommended, however, the reset has left my tablet without any of the original device drivers, so it now thinks it is a desktop: no battery icon in the system tray. And the touchscreen, auto rotate, cameras and speakers are all now unusable. Archos provide no drivers on their website, so I am stuck up the creek without a paddle. AVOID AT ALL COSTS