What a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them

A very dishonest company A very dishonest company! Minus 5 stars would not rate them bad enough. Had the same problem as the vast majority on here, phone was under warranty, developed fault, Archos asked us to post back to them, they signed for it and then after saying it would be replaced, stopped all communication with us! Dishonest thieves is a very accurate description of this company, they not only stole my phone they got me to pay the postage for them to do this!

Sent a faulty replacement product - not replacing it because it's no longer warranted! Got the ARCHOS 80 XS - 8 GB in Jan 2013 for my partner as a present. To cut the story short, hardly used it, started using it more in October 2013, difficulty in charging it, turned out the usb port on the tablet was faulty so sent it back for a replacement. Sent it back at the end of Nov and didn't get a new one until Jan 2014. Conveniently after my warranty period. The new tablet got a dot on the screen and my partner noticed very light scratch marks on the back. They wanted pictures, I provided them with it and not heard anything for 10 days. Just emailed them this morning asking for an update, got a reply in French so had to use google translate - 'The device for which you are requesting information is no longer under warranty / marketed by ARCHOS.' I got that reply straight away and replied back demanding an answer - Guess What??? No reply. I would not bother to get an ARCHOS tablet but if you do make sure you use your credit card. I now have to try using Section 75. Basically, poor customer service and product.

Only scored 1 star as 0 stars is not an option Only scored 1 star as 0 stars is not an option. I purchased a Sense 50x on the 7th November from the Archos web store . It arrived a couple of days later :-). On using the phone I discovered that the headphone jack was not standard, being 17mm in length rather than 15mm. Therefore I could only use the supplied bud type headphones. I like my music and have bose quietcomfort so I thought it would easy to get an adapter - after scouring the web I was no further forward. :-( I contacted Archos, (cordonweb) technical support and they weren't interested. They just stated that they could guarantee compatibility with third party suppliers. I even tried headphone from another Archos product and they didn't work. Archos agreed for me to return the phone which I did on the 17th November - costing me £15 tracked postage. Now I have no phone and am £265+ down! I contacted the last week and they assured me a manager would contact me.... Surprisingly they didn't. I've just spoken to a customer 'service' (not service) representative who told me I can't have a refund as they will be sending me a replacement, although they can't tell me when I'll recieve it. If I want a refund I'll have to recieve the replacement and send it back...for another £15..... Shocking service....don't go near Archos unless you like being let down. P.s I found the 50x is made by a company in a China who I believe also make the Blackview BV7000 which looks exactly the same (slightly different tech spec) and is a lot cheaper.... Think it still has the same headphone issue though but what you save would cover the return postage! Or would go towards some bluetooth headphones.

never buy archos pnever buy archos productroduct phone or… never buy archos product phone or tablet there is no support for download firmware french garbage phones and tablet think twice before get thos garbage archos . logicom or something else from france