Archos

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1.79
Based on 19 Reviews

5

15.79%

4

5.26%

3

0.00%

2

0.00%

1

78.95%
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Michael Kelly
GB

A very dishonest company A very dishonest company! Minus 5 stars would not rate them bad enough. Had the same problem as the vast majority on here, phone was under warranty, developed fault, Archos asked us to post back to them, they signed for it and then after saying it would be replaced, stopped all communication with us! Dishonest thieves is a very accurate description of this company, they not only stole my phone they got me to pay the postage for them to do this!

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lynnej
AU

i bought an MP3 player( vision) 4years… i bought an MP3 player( vision) 4years ago used it 10 times was dubious strait away of the touch pad (anything touch wont last ie washing machines better to always have manual) and only 1 button to turn off/on and on nothing more,it worked but then i put it away and decided to start filming while driving again got it out and it doesnt work it charges but nothing moves on the touch pad, china makes crap products you know they can state when buying stuff from Australia that some products arent good so they wont buy from us yet they sell you the same thing, they got filthy rich out of making cheap products that dont last or even work as they dont even test them any more,so its a lucky dip.all they have ever done is copy they do not have an original thought in their heads. i still have my aunts old hair dryer made in japan from 50 years ago and it still works the world need to force their politicians to stop making them rich while we are constantly putting our hands back into our pockets for things that do not last/work,a tv 40 years ago lasted 50 years ever since they were taken to china they last anywhere from not working at all to 5 years max. but if its 5 years you likely paid 5000 for the product THIS NEEDS TO STOP.this is one of many i have bought and everyone knows it too,stop buying goods from china write to your local representatives to force the government to force china to make better items/parts or get india to do it instead because we all know our own government wont bring back our jobs they are traitors too.

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Izzy Wright
GB

Even replacement products are faulty I bought an ARCHOS 101 G9 turbo tablet in december, however the USB port was faulty, so I sent it back (After spending a very long time trying to find out how to contact them!). I was made to pay all postage costs, even though if the product is faulty it is actually the company's responsibility to cover the costs. I was told that it would take up to 4 weeks for my tablet to be returned, however after 4 weeks I still had no tablet, so I called them up and I was simply told "I don't know." Which was utterly unacceptable. It took them another 2 weeks to send my tablet back, however this one was also faulty! I have asked for a refund as I have lost faith in the company, but neither ARCHOS nor Laptops Direct (the company I bought my tablet from) will give me the time of day, as they both say it's the other company's responsibility. I do not reccomend buying from ARCHOS or Laptops Direct to anyone, unless they await dissapointment.

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Martin
GB

Entertainment your way... If you find wasting money entertaining! I purchased an Archos Cesium 90 tablet (32Gb Quad-Core x64 Windows 10 Tablet) for a considerable amount of money a few months ago. The device didn't come with a keyboard, despite having the necessary proprietary port at the bottom of the unit specifically designed for one. I phoned them and they said that they did not produce a keyboard for the English market and were unwilling to sell me a French one to use with my device. This means I have to use its ONLY USB port in combination with a 4-port hub in order to use a keyboard; not a big problem. However, few days ago, Windows 10 messed up over an update and I decided to reset the tablet the way Archos recommended, however, the reset has left my tablet without any of the original device drivers, so it now thinks it is a desktop: no battery icon in the system tray. And the touchscreen, auto rotate, cameras and speakers are all now unusable. Archos provide no drivers on their website, so I am stuck up the creek without a paddle. AVOID AT ALL COSTS

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Jason Matthews
CA

Archos 5 I purchased an archos 5 a while back, and had not used long before it started having problems downloading or playing anything, so I called customer service and was instructed to ship it back for service as it was still under warranty. After about almost 2 months and a lot of back and forth they shipped it back by UPS and was being asked to pay over $100 dollars in some BS Fee by UPS which I rejected and had Archos ship it back to me without UPS asking for this rediculous fee. I received about 2 weeks later, but it was not the one I sent in for service but a used one with scratches and not surprising but it was also faulty. I managed to do some fancy footwork and managed to return it to the store I purchased it at, and never bothered again with an archos product. Bad products and even worst customer service. Using a different email so I am not bothered by Archos.

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