What a disgusting company Like many others I hae found this company to be at best inefficient and worst dishonest. I have been trying to get some answers as to where my phone disappeared to back in April. It first went faulty December 2019 blown battery. I contacted the UK telephone number in February and was given an address in France where to send the phone and it would be replaced as there were no batteries available for this model. I subsequently returned the phone and waited to hear from them but didnot. In the meantime both countries were experiencing lock down due to Covid-19 and the telephone numbers in the UK were giving out a recorded message. The email address they provided did not exist and these numbers have now been disconnected. I have, after a lot of emails, found out that the address that was given to me in February closed in January. The must not have informed the UK office that this was closing. I am still waiting for replied to several emails asking what responsibility they are taking for getting me to send the faulty phone to an address which they no longer used. My last email was earlier this month and I copied their CEO in and provided a goodle french translation - just in case this international company cannot understand Engligh - but they have not had the manners to even acknowledge receipt of this. I am going to try again and who knows maybe someone will have the good manners to reply but I will not be holding my breath. As an extra I bought this through QVC shopping channel and the person who I spoke to in the UK said it was an old model that was why there were no replacement batteried! Bad service QVC!

AVOID ARCHOS - Hideous non-existent customer service. 0 stars isn't possible so I had to choose 1 star.Possibly the worst customer service of any company I have ever had to deal with. When I say the worst I mean it's non-existent. I returned a tablet to them in Nov 2019. I got an email saying they have received the item. A month passed so I tried to contact them by their online form. Auto-response received back saying I would hear within 2 days. A week later, nothing so I contacted them again. Again, no response. I managed to find a after-sales number in London. They advised that the Tablet needed replacing but they had no replacements. He said they usually wait for supplies or send an alternative. He said that he would email them to contact me. Just before new year and I still not heard anything so I emailed and called again. The people on the phone said that they had not heard either. They will email again for me. They gave me alternative email addresses. I tried them and failed. They gave me the number to call in France. It is just a loop. Choose English, choose customer service it then goes back to choose English........ It is now 29th January and I have still heard nothing. For the love of god, avoid Archos products because if they go wrong you have got no chance in resolving your issue. They are a joke of a company. My company will be pursuing them legally now.

Less than a 1 star battery won't charge… Less than a 1 star battery won't charge I got it less than a month ago and can't return it to Asda even tho got a receipt £50 down the drain what a joke and cameras terrible and not much memory either can get a phone cheaper that's better don't bother with this phone waste of money 😠😢

The best brand ever -

What a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them