William Cody Winter
GBA Tablet @ An Affordable Price I purchased the Archos 70 internet Tablet, it’s a good and affordable alternative to the iPad 1. However bear in mind it is not very good at gaming, also instead of releasing a free patch to Android 3.2 they instead released the Archos 70b tablet.
Don Hudson
GBWhat a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them
Jason Matthews
CAArchos 5 I purchased an archos 5 a while back, and had not used long before it started having problems downloading or playing anything, so I called customer service and was instructed to ship it back for service as it was still under warranty. After about almost 2 months and a lot of back and forth they shipped it back by UPS and was being asked to pay over $100 dollars in some BS Fee by UPS which I rejected and had Archos ship it back to me without UPS asking for this rediculous fee. I received about 2 weeks later, but it was not the one I sent in for service but a used one with scratches and not surprising but it was also faulty. I managed to do some fancy footwork and managed to return it to the store I purchased it at, and never bothered again with an archos product. Bad products and even worst customer service. Using a different email so I am not bothered by Archos.
Izzy Wright
GBEven replacement products are faulty I bought an ARCHOS 101 G9 turbo tablet in december, however the USB port was faulty, so I sent it back (After spending a very long time trying to find out how to contact them!). I was made to pay all postage costs, even though if the product is faulty it is actually the company's responsibility to cover the costs. I was told that it would take up to 4 weeks for my tablet to be returned, however after 4 weeks I still had no tablet, so I called them up and I was simply told "I don't know." Which was utterly unacceptable. It took them another 2 weeks to send my tablet back, however this one was also faulty! I have asked for a refund as I have lost faith in the company, but neither ARCHOS nor Laptops Direct (the company I bought my tablet from) will give me the time of day, as they both say it's the other company's responsibility. I do not reccomend buying from ARCHOS or Laptops Direct to anyone, unless they await dissapointment.
Susan Barker
GBWhat a disgusting company Like many others I hae found this company to be at best inefficient and worst dishonest. I have been trying to get some answers as to where my phone disappeared to back in April. It first went faulty December 2019 blown battery. I contacted the UK telephone number in February and was given an address in France where to send the phone and it would be replaced as there were no batteries available for this model. I subsequently returned the phone and waited to hear from them but didnot. In the meantime both countries were experiencing lock down due to Covid-19 and the telephone numbers in the UK were giving out a recorded message. The email address they provided did not exist and these numbers have now been disconnected. I have, after a lot of emails, found out that the address that was given to me in February closed in January. The must not have informed the UK office that this was closing. I am still waiting for replied to several emails asking what responsibility they are taking for getting me to send the faulty phone to an address which they no longer used. My last email was earlier this month and I copied their CEO in and provided a goodle french translation - just in case this international company cannot understand Engligh - but they have not had the manners to even acknowledge receipt of this. I am going to try again and who knows maybe someone will have the good manners to reply but I will not be holding my breath. As an extra I bought this through QVC shopping channel and the person who I spoke to in the UK said it was an old model that was why there were no replacement batteried! Bad service QVC!