never buy archos pnever buy archos productroduct phone or… never buy archos product phone or tablet there is no support for download firmware french garbage phones and tablet think twice before get thos garbage archos . logicom or something else from france

Well done Archos, excellent customer service. My phone stopped charging after 15 months which was within the two year warranty period and had to be sent from the UK to France. I was quite worried after reading the negative reviews on this site but I had absolutely no problems. The man in the call centre took my details and emailed me full instructions on how to return the phone. It took exactly two weeks for my replacement phone to arrive, it was upgraded to a newer model and I was kept fully informed every step of the way.

Even replacement products are faulty I bought an ARCHOS 101 G9 turbo tablet in december, however the USB port was faulty, so I sent it back (After spending a very long time trying to find out how to contact them!). I was made to pay all postage costs, even though if the product is faulty it is actually the company's responsibility to cover the costs. I was told that it would take up to 4 weeks for my tablet to be returned, however after 4 weeks I still had no tablet, so I called them up and I was simply told "I don't know." Which was utterly unacceptable. It took them another 2 weeks to send my tablet back, however this one was also faulty! I have asked for a refund as I have lost faith in the company, but neither ARCHOS nor Laptops Direct (the company I bought my tablet from) will give me the time of day, as they both say it's the other company's responsibility. I do not reccomend buying from ARCHOS or Laptops Direct to anyone, unless they await dissapointment.

Entertainment your way... If you find wasting money entertaining! I purchased an Archos Cesium 90 tablet (32Gb Quad-Core x64 Windows 10 Tablet) for a considerable amount of money a few months ago. The device didn't come with a keyboard, despite having the necessary proprietary port at the bottom of the unit specifically designed for one. I phoned them and they said that they did not produce a keyboard for the English market and were unwilling to sell me a French one to use with my device. This means I have to use its ONLY USB port in combination with a 4-port hub in order to use a keyboard; not a big problem. However, few days ago, Windows 10 messed up over an update and I decided to reset the tablet the way Archos recommended, however, the reset has left my tablet without any of the original device drivers, so it now thinks it is a desktop: no battery icon in the system tray. And the touchscreen, auto rotate, cameras and speakers are all now unusable. Archos provide no drivers on their website, so I am stuck up the creek without a paddle. AVOID AT ALL COSTS

What a rubbish after service unable to… What a rubbish after service unable to register my tablet so tried to phone them two days ringing dead line or engaged all the time. I could not email as could not register tablet. Sent email to sales team there reply we are sales team and just links did have a different phone number Finally a phone number that worked. The support said we do not repair screens as mind just broke for no reason. I was willing to pay not even a company to use for the repair. So stuck with a unregistered broken tablet £120 down the drain Never again will i buy or recommend them