One star is being generous. One star is generous. The breast pump is absolutely faulty, it’s painful when you do manage to get 5 seconds of it functioning and has really impacted my feeding. Customer service will ignore you despite the rubbish on their website about returns and warranty. DO NOT BUY !

Terrible experience with this company Terrible experience with this company. I ordered a breast pump and was given no indication as to when it would arrive despite paying an addional fee for express delivery. I eventually had to order a different pump from another company. I then proceeded to return the product when it eventually arrived from China. I was informed that I would receive a full refund upon receipt. After chasing by email the company finally confirmed that they had received the product and would issue a refund, they never did. I have had to make a claim via my credit card company instead.

NEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online

On Thursday 13th July On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!

LUMINA IS THE WORST!!! Never buy from this people, I ordered a dip nail kit in January but I choose the option of paying after receiving, I received the product in April after I had ordered somewhere else..now they don't want the product back but they want me to pay.i thought the company was Swiss based but its from China..Trust me when I say companies like Amazon,temu,shein are much better than this lumina guys