I unfortunately had the same experience… I unfortunately had the same experience as the other reviews-opened the package and it had a sticker slapped on it from Lumina, but it was sent from”Horrigan” a dodgy Chinese company. Customer service was really great at first, said no problem would refund me and refund the anmount it cost to ship item back. But alas, when following up on my refund and shipping refund, No reply, looks like they’re out of business now.? Good riddance to bad rubbish.

NEVER BUY FROM Lumina Ignore at all cost never ever buy from them 😭😭😭😭😭😭😭😭😭😭😭😭 they will ask you to send the item back then you will lose your item plus return cost ( to China ) all together. SCAM scam Google should banned them selling something online

Do not buy this no matter how pretty it looks! Same negative experience as most other actual buyers. It's all a fake. My computer won't even let me download the app the camera supposedly needs to do any of what was promised because it's says it's a fraudulent site. They've mimicked Apple's packaging to make you think you're getting something high-end but it's a total piece of crap. DO NOT BUY THIS!

Anyone reported to the police Anyone reported to the police? I think we can gather together thru online to charge them with proper legal actions. At least they will publish worldwide that they are scammer to avoid victim in their activity in the future. Im willing to spend more dollars to make an legal actions again them if they not fullfill this project.

Lumina - A professional Third Hand. Lumina has offered us a very professional and extremely helpful service. Ian, has been outstanding and helped us every step of the way through the ups and downs of the every changing energy market. Ians Account Manager support, his patience alongside his market knowledge has been a great asset to our organisation. We look forward to continuing our partnership over the years to come..