Consumer
GBScam company Bought the wearable breast pumps (bought two) ended up wasting £180 for some fake product, don’t buy from this company it’s a scam! You’re better off buying anything off amazon! I tried contacting them but they were ‘unreachable’, pretty sure they just block everyone that buys them. Just avoid lumina!
Oliver Halsey
CAOn Thursday 13th July On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!
Amy Forster
GBDon’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.
Steffi Houlston
GBDo not buy this!! Do not buy this!!! This is not a legit company says it's in America but shipped from china. I ordered a pump it took weeks to arrive despite paying for express delivery by which point my milk supply stopped despite trying to hand pump. I wrote asking for a refund and was offered 20% discount which I declined as I had no need for the pump so requested returns instructions and was ignored despite a number of emails. I then decided to give the pump to a friend who is a new mum, she has informed the pump does not have sufficient suction, does not effectively collect milk, leaks everywhere, is hard to empty. Complete waste of £80 that I could not afford to lose.
Sarah Golding
GBLumina Beauty is a scam company Lumina Beauty is a scam company, do not buy the breast pumps and avoid at all costs! Arrived in damaged packaging and without any branding, clearly just a very cheap knock off product. I returned it all the way back to China as requested and they said their finance team were processing my refund but I haven’t received anything and they now have stopped replying to my emails. Avoid!!!