Lumina

450 Lexington Ave, 10017, New York, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Lumina

Lumina is a company that produces high quality of remote work devices. Our first product is a DSLR-quality webcam with a 4k camera.

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Mark
GB

Beware the fine print! Beware the fine print! Camera works fine but the mounting bracket is too lose to affix to monitor (slides off). There is no way to adjust or tighten the mount hinge. Contacted customer service and 4-8 weeks needed for replacement AND I PAY FOR SHIPPING FROM CHINA! There are many other webcam choices - stay away from this one.

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Bill Shander
GB

Refund promised, then ghosted Expected: took longer than planned to arrive (no big deal) Unexpected: the quality was nothing like what is shown on the website/indiegogo campaign Criminal: I sent the camera back, was promised a refund, 2+ weeks later, it hasn't arrived. I was told it was imminent. Now they're not responding to emails. DO NOT BUY THIS PRODUCT

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Oliver Halsey
CA

On Thursday 13th July On Thursday 13th July, me and my family were supposed to visit Onhwa Lumina. That evening was cancelled due to the weather. We got in contact and asked if we could have a refund. They advised that they do not give refunds. Really disappointed in their response when they cancelled. This is daylight robbery!!

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Amy Forster
GB

Don’t buy!! The lumina took a long time to arrive. The parts don’t fit together great, you really have to push them hard together, the flange kept popping off during pumping sessions, the collection cup kept unsealing itself so milk I’d sat ages to get would leak and 3 months in one of the two pumps stopped working, and although I complained a month ago I’m get to have a refund. Avoid! This issue cause my expressing schedule to be heavily impacted and now my baby has had to go fully formula fed.

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Mike Blouin
CA

Fake product ads, return to Taiwan I ordered the camera and found the quality to be NOTHING like advertised. I literally had a side-by-side of my 7 year old Logitech C920 and the lumina and the lumina was pixellated and off-coloured. I played with the settings for half an hour and still couldn't get it to look at all reasonable. Also whenever using the background blur there is a halo around me unlike anything on their website. Clearly the website videos are faked. WORSE they want me to pay $100 to return it to Taiwan when it was shipped from within the country.

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