UNRESPONSIVE I ordered Abode Acrobat X Pro on July 22, 2015. The order arrived promptly, but it was the wrong software. Using their Web-form for refunds & exchanges, I requested a refund. I received an email stating they would send a return label. After numerous emails and phone calls, I have received no response. I sent the software back at my expense and disputed the credit card charge. I would not recommend this company for internet sales.

No Response Via Email or Phone I am experiencing no replies by phone or email, which is poor customer service in this day and age. Your competition is responsive! There is no shipping information online to indicate when my product will ship. I am anxiously awaiting to here back from someone and receive my order. C'mon folks at Last Chance Buys, please improve your customer service.

Stay away! Horrible Company! Purchased an iPhone 4s 64GB White for Verizon for almost $700. I received an iPhone 4s 8GB for AT&T. The phone came wrapped in bubble wrap with a white sticker on it saying it was a Verizon 64 GB phone. The company refuses to respond to any of my emails or faxes or phone calls. The phone number they have listed on their page is for a 3rd party company who no longer handles their support. I cannot find their business anywhere in the California Business Portal which leads me to believe that they are not registered to do any business in California. They have messed with the wrong person. UPDATE: I filed a dispute with my credit card company under Claims and Defenses ( you have a one year deadline to do this vs. a billing dispute that only gives you 60 days, however you have to meet certain other criteria). I prevailed and my credit card company refunded me in full. Last Chance Buys never responded to my credit card company nor did they ever respond to me about this. I am not surprised. Also, there website was closed for a while. Seems like they are back online now. Stay clear of this company. They will rob you blind. Their customer service is non-existent. They will call you consistently when you are making a purchase and take your money as fast as they can, but when it comes to an issue or problem with your merchandise they disappear as fast as they can.

Last chance buys... Never received item and got no response from phone calls or emails I cannot get any responses from phone, email, or "live chat". My order never shipped and I don't know how to get refunded... Will never use this company again. 3 weeks later my order still says "shipping shortly" this company is a scam!

Horrible customer service UPDATE: Finally received the product (8 days after ordering) and received a blank disc. The disk and serial number were not in Adobe packaging. Called Adobe support and gave them the serial number I was given by Last Chance Buys and turns out it is an Adobe licensing product (which I'd be surprised if you are even able to sell). I believe they should have disclosed these things right away. Thankful that Adobe chat was able to help me out. I recently purchased the CS6 Web and Design Premium from Last Chance Buys. Did not receive a confirmation by email. I tried calling and emailing customer support for a status update and had not heard anything back. The customer support line prompts took me to the recent purchases line where they prompt you to create a ticket online. I tried to create a ticket online and am taken to a broken link (saying you have entered an incorrect address which is their link). My status on my account had not changed. 5 days later and I finally get a tracking number (that is not found). I have taken screen shots of all my difficulties with this site for proof. 5 days later and I still have not received a response for any of my emails. The product is still not on my doorstep. On the site they say they will get back to you in less than 24 hours to respond (lies). I would not recommend them to anyone. Yes, their prices are great, but it is not worth not knowing whether you will even get the product or not. BE VERY CAUTIOUS!