kconkey
GBDo not use this retailer! - should be negative stars... Not sure if they will post this since they seem to be deleting their negative reviews, but here goes. I placed an order for CS6 almost 2 weeks ago, and received notice that it would be "shipping shortly" immediately afterwards. After a week of dead silence and no change in "my account" status, I tried calling customer service, leaving messages for the shipping department, and emailing as directed, but got no where. I have tried again several times this week, still getting no where. I did eventually get a live (albeit rude) person who directed me to their tech support person for Adobe products (option 3 which seems odd for shipping question), who was helpful enough, but still could not tell me when I might receive my purchase, or much of anything other than someone would call me within 24hr to answer my question. Still nothing! After seeing the few negative reviews that remain on this site with the same issue, I canceled my credit card to prevent this purchase from going through. A pain, but at least I am not out any money from this non legitimate business!
cheddar
GBscam scam and scam I wish I could put minus stars. This is not even a real company. No phone, no email, no online chat--not even a location (it's a fake, virtual location on their web) which is creepy. They stole 689.00 for CS6. It's just some guy(or girl) charging credit cards and laughing. oh except when I was having trouble entering my CC numbers, then suddenly online chat appears. then never again- STAY FAR FAR AWAY from these crooks. you will be sorry.
Kat Roseth
GBNo Response Via Email or Phone I am experiencing no replies by phone or email, which is poor customer service in this day and age. Your competition is responsive! There is no shipping information online to indicate when my product will ship. I am anxiously awaiting to here back from someone and receive my order. C'mon folks at Last Chance Buys, please improve your customer service.
Joel Adams
GBLights on, No one is home! I strongly believe this is a SCAM site! I waited weeks and they still haven't shipped the product. They have a chat system that is never activated. Their phone number simply directs you to the website, which has a broken link. I sent them a message to cancel my order. It has been over a week and no reply nor change to my order status (which has said shipping shortly since purchase weeks ago). Please, please PLEASE... bargain shoppers, beware!! It is my firm belief that most (if I could prove it, I would say all) positive feedback regarding this site is falsified.
Shawna
GBEXTREMELY POOR COMPANY I ordered Adobe Acrobat XPro from them over two weeks ago, no disk, no return calls, no return emails. DO NOT BUY from these people.