No Response Via Email or Phone I am experiencing no replies by phone or email, which is poor customer service in this day and age. Your competition is responsive! There is no shipping information online to indicate when my product will ship. I am anxiously awaiting to here back from someone and receive my order. C'mon folks at Last Chance Buys, please improve your customer service.

Lights on, No one is home! I strongly believe this is a SCAM site! I waited weeks and they still haven't shipped the product. They have a chat system that is never activated. Their phone number simply directs you to the website, which has a broken link. I sent them a message to cancel my order. It has been over a week and no reply nor change to my order status (which has said shipping shortly since purchase weeks ago). Please, please PLEASE... bargain shoppers, beware!! It is my firm belief that most (if I could prove it, I would say all) positive feedback regarding this site is falsified.

Horrible customer service UPDATE: Finally received the product (8 days after ordering) and received a blank disc. The disk and serial number were not in Adobe packaging. Called Adobe support and gave them the serial number I was given by Last Chance Buys and turns out it is an Adobe licensing product (which I'd be surprised if you are even able to sell). I believe they should have disclosed these things right away. Thankful that Adobe chat was able to help me out. I recently purchased the CS6 Web and Design Premium from Last Chance Buys. Did not receive a confirmation by email. I tried calling and emailing customer support for a status update and had not heard anything back. The customer support line prompts took me to the recent purchases line where they prompt you to create a ticket online. I tried to create a ticket online and am taken to a broken link (saying you have entered an incorrect address which is their link). My status on my account had not changed. 5 days later and I finally get a tracking number (that is not found). I have taken screen shots of all my difficulties with this site for proof. 5 days later and I still have not received a response for any of my emails. The product is still not on my doorstep. On the site they say they will get back to you in less than 24 hours to respond (lies). I would not recommend them to anyone. Yes, their prices are great, but it is not worth not knowing whether you will even get the product or not. BE VERY CAUTIOUS!

Customer service STINKS I am getting quite frustrated with their service. We ordered CS6 a week ago and the order says it is pending. We have emailed twice and tried connecting through live chat three times. It always times out. We can't seem to get through to figure out why this hasn't shipped. Meanwhile we can't get the work done because we don't have the program.

Superlative Ordered CS6 and received my order promptly. The software installed without a hitch. Actually, I received Photoshop CS6 extended which has a few more extras as opposed to the basic package that I paid for. Thank you very much Lastchancebuys for your sale product, your rapid delivery and the unexpected upgrade !!! I will look at their site from time to time to see if there is anything more that I can use. Would certainly buy from them again. Strongly Recommend :)