Last Chance Buys

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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

10.00%

1

85.00%
About Last Chance Buys

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Shawna
US

EXTREMELY POOR COMPANY I ordered Adobe Acrobat XPro from them over two weeks ago, no disk, no return calls, no return emails. DO NOT BUY from these people.

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paul
US

I believe the company stole my $489.99 In September 2014 i had purchased a software program Photoshop for Mac from the website lastchancebuys.com. Two weeks later, after attempting to call and email the company to find out when i would receive the software, one email was sent indication it was just sent. I did receive it but it was for a PC, not an apple computer. Since i have an apple computer, the software is useless to me. I tried contacting the company of the situation but no response. Last Chance Buys finally answered my email concerning the problem and told me to return the disc. I did by 2nd day USPS with signature confirmation and emailed the company with a link that shows the disc was signed for by them and that i would like a receipt. After repeated calls and unanswered emails indicating i would like my payment of $489.99 refunded but with no response, i filed a dispute with Barclay MasterCard which was used to purchase the software. On my Barclay statement of 11/24/14, the disputed charge of $489.99 was credited to my account but reapplied on the next statement because Last Chance Buys claimed the transaction was in person, which it was not. I opened a 2nd dispute and sent Barclay 3 documents supporting my dispute: the receipt of the sale and a copy of the last correspondence by email with a link to the USPS website both indicating that the transaction was NOT in person and a copy of the page from the USPS website indicating the disc was received by them. On February 10th, i received a letter from Barclay: "...merchant has since denied out request for credit based on the enclosed documentation refuting the disputed claim ...we are unable to further pursue credit on your behalf for this particular transaction because we were not provided with another qualified merchant's written opinion that the work performed by the above merchant was incomplete, unnecessary or of inferior quality."

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kconkey
US

Do not use this retailer! - should be negative stars... Not sure if they will post this since they seem to be deleting their negative reviews, but here goes. I placed an order for CS6 almost 2 weeks ago, and received notice that it would be "shipping shortly" immediately afterwards. After a week of dead silence and no change in "my account" status, I tried calling customer service, leaving messages for the shipping department, and emailing as directed, but got no where. I have tried again several times this week, still getting no where. I did eventually get a live (albeit rude) person who directed me to their tech support person for Adobe products (option 3 which seems odd for shipping question), who was helpful enough, but still could not tell me when I might receive my purchase, or much of anything other than someone would call me within 24hr to answer my question. Still nothing! After seeing the few negative reviews that remain on this site with the same issue, I canceled my credit card to prevent this purchase from going through. A pain, but at least I am not out any money from this non legitimate business!

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Andri
US

Products paid for are not delivered. Stay away! I have been charged for a product I ordered 4 weeks ago but have not yet received - and doubt I will ever receive at this point. Their customer service is non-existent: they do not respond to any form of communication (email, online messages, phone). I have never left a bad review for a company before - and I even filed a BBB complaint about them, again for the first time. I would recommend to everybody to stay away and never order anything from Last Chance Buys.

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J Hillhouse
US

This company doesn't sound legit I am concerned that I submitted my credit card info to this company. Haven't received my order, cannot talk to anyone (the live-person answering service will only take a message) and their physical address is a virtual location at 8484 wilshire blvd ste 515, Beverly Hills, ca. If you call coast2coast accounting, which is the company that google lists for this address, 310-247-2280, they say that this is a virtual location, similar to UPS, where Last Chance Buys picks up their mail. I have a very bad feeling about these guys...

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