Catherine Taylor
GBI purchased a protective shield for my… I purchased a protective shield for my iPhone some months ago. It was recommended by a reputable store In Canterbury. Although it was pricey and I hadn’t planned to spend that much on a tiny sheet of plastic, I was informed by the member of staff that customers were very happy with the product and that after registering the item, ZAGG would replace the shield should it ever crack. The staff member even kindly fitted the shield for me so I left the store very satisfied and confident that it had been money well spent. How wrong I was. I am extremely careful with my phone but after only a few weeks, the shield cracked, and the damage worsened over a matter of days. I contacted ZAGG immediately and received a response saying they did not have the item in stock but that they would notify me when one was available. I had registered the phone as instructed by the store. I am constantly receiving emails from ZAGG about offers INCLUDING the protective shield!!! I still have not received a replacement. Every time I try, I am told they are out of stock but clearly they have are not as they can still be purchased! This is obviously a scam to get people to buy them. I went back to the store to explain and was told, after contacting the company himself, using my phone, that I should receive one in the post soon. I am still waiting. Do not spend money on this expensive item and do not be taken in by the lies.
Cammie
GBRip off! Scam company! I bought a brand new phone and the invisible shield screen protector at my local phone carrier's store. I had issues with the protector shortly after my purchase. Zagg promised a lifetime warranty. I'd been in contact with them for months trying to get a proper replacement. They sent me some really flimsy plastic. Nothing like I originally purchased. First, they told me that they were out of stock. Then after months of terrible customer service and communication, they told me that they no longer carried the product for my phone because it wasn't popular. Now, I'm out 40+ bucks and no screen protector. They refused to give me a refund since I didn't buy it directly from them, but an AUTHORIZED carrier.
William Sheridan
GBHorrible product, Horrible support, Horrible company 1. Product: Not durable, dents easily Install system: Does not fit in the carrier. It is a 33% reliable system 2. Support: awful, plus they charge you more for a replacement than a replacement with a superior product from anywhere else. Just an awful company and an awful product
Cindy Simpson
GBPoor product, VERY expensive The $60 screen protector scratches so easily AND bubbled up within a couple of months. And then they wanted me to pay to have another ones shipped on their FREE replacement program. If Verizon wants to push such a miserable product, they should stock these so customers can go get a FREE replacement. But they don't. The closest place is 75 miles away. Don't just walk away from this, RUN!!!
Nicolas Ding
LUVery badly made phone cases I cant take… Very badly made phone cases I cant take it off my phone even my dad tried it but he didn’t even get it off the phone get my f money back