customer
GBBad Customer and Warranty Service The screen didn't do a good job of protecting my phone. The replacement will apparently take three weeks to arrive. Shipping in for my "free" replacement is $10, which is obviously a highly inflated price for such a small package. Lastly, customer service responded by saying that if I want it faster, I should just pay more for delivery. Bad answer.
Ms. Joanne Fleming
GBLifetime warranty not what is claims I bought a ‘glass elite’ screen protector for my phone. I dropped it and it worked brilliantly, protecting the screen underneath. I contacted ZAGG to order a replacement as the packaging promises a lifetime warranty with a free replacement. It turns out that paying for postage and the ‘upgrade’ (as my original product is no longer available) costs almost as much as the original product I bought. Lifetime warranty is not what is says on the tin. Would not recommend.
Linda
NZBreaks down, customer service is shocking The product broke down within days of warranty expiry. The customer service was awful, received NO help or compensation for the EXPENSIVE broken down wireless charger. DO NOT BUY Mophie or Zagg. Absolute rip-off!
Cindy Simpson
GBPoor product, VERY expensive The $60 screen protector scratches so easily AND bubbled up within a couple of months. And then they wanted me to pay to have another ones shipped on their FREE replacement program. If Verizon wants to push such a miserable product, they should stock these so customers can go get a FREE replacement. But they don't. The closest place is 75 miles away. Don't just walk away from this, RUN!!!
Ivan
GBNot impressed. I purchased the Zagg glass XTR2 it is claims to have anti-reflective technology. The only problem is that I can clearly see my reflection. So where ever that anti-reflective tech is, it surely wasn't built into this screen protector.