I ordered a Diamond Art kit on the 9th… I ordered a Diamond Art kit on the 9th May and have still not received it. I notice that these complaints have been going on for years, so my question is why is this company still able to continue trading? Paypal needs to stop dealing with this company.

I purchased what I thought would be a… I purchased what I thought would be a lovely warm jacket. Checked the sizing. The jacket eventually arrived, very thin and not warm at all and far too small. I asked to return it and was told to pay the return costs myself - to China - which would be credited to another item. I did not want this. Got in touch with Paypal, and finally was told to return the jacket to Canada, again paying the costs myself - £10.95. Fortunately, Paypal has a system whereby one can recover these costs. DO NOT BUY FROM WARMJACKET, they misrepresent everything.

BUYERS BEWARE!!!! Company is a SCAM, never received product or refund Beware, this company is a crooked run company out of Canada. They follow no ethical business principles and take your money and never deliver the product. Good luck trying to contact them, no representatives are ever available. Run by a bunch of con artists not delivering products, but keeping your money!!!!!! I will take them to court, luckily i'm next door in Detroit and between Toronto.

Do not order I ordered Jewelry from them. I ordered 6 products but only received 2 after 3 months of placing order. I threatened them that I will report them to the authority if they ignore me so they reply me promptly & nicely ... The staff promise me that the remaining products will be sent promptly, but guessed what I never received them until today after 10 months of waiting. No follow up asking whether I receive anything. What can I say, there is no service only broken promises one after another. Efficiently is inexistent. I never ever order their products again.

Scam Ordered in May and never received the order. Email inquiries were mostly ignored.