Absolutely amazing Absolutely amazing, coolest thing I own! The decorative custom frame really sets it off. I would buy more art from IO but not a fan of just the clear or bamboo frame options, please open it up for customization or more frames

A Great Gift and Attentive Customer Experience These video frame are charming and make the absolute perfect gift. After we put our dog down, I ordered one for my husband with a video of our pup fetching a ball. He loves it and everyone that comes over comments on how cool it is. When the display stopping working, they were easy to communicate with and replaced the defective object seamlessly.

Awesome Customer Service This was my first purchase with Infinite Objects, and unfortunately when my frame arrived it was defective and wouldn't stay on. I reached out to the company and they were extremely helpful, offering to send a return label so I can ship back the frame for an repair or exchange. Once I returned the frame, they kept me up to date the entire time and told me they are sending a brand new frame that replicates the original frame they sent me. The new frame arrived shortly after that and works perfectly. The customer service alone has me sold to be a returning customer.

10/10 Customer Support - Crystal For some reason about 2 months after receiving my item it stopped working. I emailed customer support and Crystal got back with me the day after. I sent her video proof of it not working and she immediately offered me a refund/replacement. All within 2-3 days of when my item stopped working. 10/10 customer support. Product was amazing until it stopped working but no worries since I’ll be getting a free replacement!

Excellent customer service Excellent customer service! I had some confusion and mix up on my part when ordering my frame but after reaching out to customer support they responded quickly, helped me through the ordering process, and promptly issued me a refund on my first order. I haven't received the frame yet (just got order straightened out), but the support has been great!