F Limbourg
BESuper fast delivery and high quality Super fast delivery, only 4-5 days from USA to Belgium. High quality product. This is the Frame 3.0 🔥 This is not my last purchase as i’m really fan of Infinite Objects work and i need such quality for my beloved NFT epic pieces ! Thanks Infinite Object for the amazing customer experience that i can’t find nowhere 🤩
Irie Wata
NLCustomer service I was having some issues getting an NFT framed. I reached out to customer service and the process went really slow, but after reminding them a few times to get back to me they hopped on a personal call with me and fixed the issue (the issue was with Metamask). The video frame that I ordered came in super quick too even though I'm in Europe <3
Sach
CHSuperb and standard setting customer service I dealt with Crystal B and found her to be very proactive in helping me find a solution and very committed to ensuring I did. Very timely and prompt responses and very helpful. Having dealt with a bunch of other web3 companies, this level of customer service is not be taken for granted.
Hook P
TH5 stars for Amazing customer support. 5 stars for customer support. I originally received my NFTs on an infinite objects as a present. However the device came faulty and would not work properly, my initially impression was bad. However! Once I reached out to the support team they were amazing and most helpful. They arrange a DHL prepaid pickup all the way from Thailand to their office in USA and I received a new device back to my door within a week hassle free! Would definitely recommend to friends.
Frank S
USI had made a mistake on the shipping… I had made a mistake on the shipping totally on my side....Crystal B was super helpful in correcting my issue. She even followed up and made sure everything was perfect before re sending the item. One of the best customer service experiences I have had recently.