Never again. The item was in stock and I payed for express shipping, customer service say that it wasn't in order and the timeframe that is express shipping is when they get the product. And that timeframe is 3 to 7 days, will not touch anything more frome this company or even consider ordering anything else.

Repeat customer Bought from linsoul multiple times, quick, easy and cheap service

Ordered £500 earphones, not arrived Ordered £500 earphones, not delivered. Linsoul have said that they know that they have not been delivered. They are waiting for the package to be returned, waiting weeks now, and are unable to simply send a new order until they receive the parcel from the courier. This has taken almost a month. Really bad customer service, will never buy from them again

This company has it all wrong.. This company has it all wrong... They have been facing so many QC issues that I hope that someone will read this before doing any purchase from them. I bought a 500 USD iem and had to return them 2 times within a couple of years. And no, I'm not throwing them around, they carefully stay at home. And guess what, you have to pay for the repair and shipping, wonderful. And last but not least, you can't get an invoice of your purchase so if you get them stolen or anything bad, well.... you can't send any official purchase proof that inssurances accept so you're screwed. So you might think that you save up money at start but down the road, you some some as well as sanity because of their not helping at all after sales. Be warned

Excellent customer service I bought the 7hzx zero two crinecle iems from amazon but appeared to be defective. They asked me to record the defective product and sent a video to them, they very quickly sent a replacement. All around very happy.