Live chat helpful tool Using the live chat I received helpful input from Eagle Optics representative concerning purchase I was considering. Had to wait a bit longer than anticipated ( due, I was told, to representatives assisting in-store customers) but the wait was worth it. Unfortunately I don't recall her name but she was very knowledgeable about products. When I called back and placed the order, I was told to expect it in 3-5 business days. Was pleasantly surprised to receive it the very next day. Sorry to hear Eagle Optics plans to go out of business.

I've enjoyed buying from Eagle Optics … I've enjoyed buying from Eagle Optics for over 20 years: a Kowa scope, four Eagle binoculars, and several accessories. Only one return for warranty repair, and that went very well. I lament your demise.

We are saddened EO is closing their … We are saddened EO is closing their doors. We live in Southern California but each trip through Madison to visit friends in Northern Wisconsin a stop at EO is a must. Our Swarovski binos purchased at EO have travel to all 7 continents, flown over half a million miles and performed flawlessly. The staff on the phone or in person are the very best in the business. We wish all of you the very best.

Thank you for the memories ! I’ve dealt with mike before - he is knowledgeable about binoculars and promptly answers ones questions courteously and precisely. Over the past 30years I’ve purchased 4 high end pairs of binoculars from eagle optics and will sorely miss company’s presence on the binocular selling, and optics in general, field of play. Well done, eagle optics

Phenomenal customer service Phenomenal customer service - called about repairing my new binos that had an eye-lot snap on them and no questions asked have a new pair on the way. Even gave me some wrong info by accident as I'm an international customer, and immediately called me back with corrected information. My new Bino order is all confirmed and was emailed to me as soon as I got off the phone. Well done eagle optics.