Stuart Tinker
GBNot happy with Crorza Cameras I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual. The two-minute set-up is a joke! After setting up our account, we have been unable to sign in, as it says that the e-mail or password is incorrect, even after checking 2 or 3 times. All in all this is very disappointing, and we will be going to Ring for our security system if we can't get this system to work in the next hour or so.
John Bishop
GBVery confusing website Very confusing website. Support gives two completely different answers. After contacting support they were condescending and rude. The products are very misleading on to what they do and don't. The products seem good but they have allot to learn about customer service.
Bruce Terman
GBI purchased 3 cameras I was unhappy with one and they let me return it and gave me a full refund. I purchased 3 cameras. 1 wired, and 2 outdoor battery operated. I have been relatively happy with them, but battery units wear down and have to be recharged which are had to find replacement rechargable batteries. So, I ordered a $199.95 Solar 360 unit. I've been on phone talking to Customer service, and in trying to get this to work, messed up my password, and now have the Solar Camera speaking in Japanese or Chinese. I finally gave up and asked for authorization to return and get a refund and since Early November, I haven been contacted. I have been e-mailing about once a week to the "Returns" e-mail address and all I get is silence.
Bruce Gallup
GBSo far the Doorbell Camera has been… So far the Doorbell Camera has been difficult to set up. Simple it has not been. The directions were confusing. I did however finally get most of the functions to work as designed except for the Motion Detecting. It works inconsistently and the quality of the pictures is awful. All I can get is a white screen. No definable picture at all.
Kathy Miller
GBDanny Matt the best! I've had a couple of issues with my camera's. I sent an email to their customer service. Danny Matt called me back each time. He was very helpful and we were able to resolve my issues. Most were user errors! We did discover one of my 360 Solar camera's was defective. They are going to replace it. I have never had such extraordinary customer service! Danny was best!