My children ordered a product for me… My children ordered a product for me for Christmas and not only did in not show up, but I was never contacted that the order was out of stock and it wouldn't be showing up. It wasn't until I called that I was told my order would be refunded. Big disappointment.

Really disappointed I have called, emailed, chatbot, and used social media to get a hold of anyone at Interfit to try and remedy a problem with my S1 strobe, but now I’m seeing why we might go back to profits. No response anywhere.

ARE YOU STILL IN BUSINESS ARE YOU STILL IN BUSINESS? I BOUGHT THE 2 LIGHT SYSTER BADGER 250WATT-----BEEN TRYING TO GET SOME UPDATES ON FIRMWARE ARE THERE ANY FOR THESE LIGHTS AND UNIVERSAL REMOTE, I AM USING WITH NIKON-----EVERYTHING ON YOUR SITE FOR SELL IS SOLD OUT-ARE YOU MAKING THESE ANYMORE????

Darrel Nash has taken excellent care of… Darrel Nash has taken excellent care of me in some unusual circumstances. One where I wasn't fully aware of what the features of a purchase and another where some products failed and he took immediate action to help me keep on schedule! Thanks! Randy

The designer of the light personally called to help me solve a problem... I was having a technical issue getting the HSS to work on one of Interfit's lights. I contacted customer support and I got a call back from the designer of the light!! I was blown away that he would personally call me to help solve the issue! Very nice and smart guy, we talked for 10-15 minutes about the problem, photography projects, and future product releases. In the end, we agreed all the problem signs point to my camera being the issue. (I ran tests and came to this same conclusion). I guess this is an excuse to get a new one! I was already excited about the capabilities of the light, and now I'm fully on board seeing how dedicated they are to helping customers!