My children ordered a product for me… My children ordered a product for me for Christmas and not only did in not show up, but I was never contacted that the order was out of stock and it wouldn't be showing up. It wasn't until I called that I was told my order would be refunded. Big disappointment.

The designer of the light personally called to help me solve a problem... I was having a technical issue getting the HSS to work on one of Interfit's lights. I contacted customer support and I got a call back from the designer of the light!! I was blown away that he would personally call me to help solve the issue! Very nice and smart guy, we talked for 10-15 minutes about the problem, photography projects, and future product releases. In the end, we agreed all the problem signs point to my camera being the issue. (I ran tests and came to this same conclusion). I guess this is an excuse to get a new one! I was already excited about the capabilities of the light, and now I'm fully on board seeing how dedicated they are to helping customers!

I was hoping to find some basic… I was hoping to find some basic guidance on setting up my lights. I didn't find it on your site and am experimenting to find my desired results. Maybe I'm not using the site correctly.

Always appreciate ordering from… Always appreciate ordering from Interfit USA. The customer service is always helpful, courteous and the best part, my orders arrive quickly. I called a while back for help with a bulb that was not available anywhere yet and within 5 minutes, the bulb was on the way.

Products are great Products are great, they work well and for the price point, I couldn't be happier! Items shipped quickly and were received after just 2 days. The only piece of feedback I might provide is I purchased 2 soft boxes that required a speed ring, and I had never used this type of soft box before. It would have been really nice to have some sort of installation instructions, or even a video on the website posted. The only thing I could find from Interfit was a video showing these items with a pop up style, similar to an umbrella. I ended up figuring out how to set them up with a competitors video.