I'm almost tempted to give a 2-star… I'm almost tempted to give a 2-star rating. I've become increasingly disappointed with the manufacture of various items from Interfit. I've had the bolt on the ratcheting tilt lock of an S1 strip. I've had at least 3 collapsible softboxes that have multiple joint failures. The glue anchoring the joint to the support shaft weakened and separated the joint from the shaft. I have to remedy this with gaffer tape to keep the joint extended and in place after unfolding. This wastes time before and after an on-location shoot. I've also had inner diffuser panel tabs tear from the elastic which renders them useless.

Green Light, NOT Daylight Ballanced I ordered my fourth Studio Essentials 100W LED Monolight. I love my other three, but this one is green? I was expecting a daylight ballanced product, but this is... crappy. I would send it back, but I don't feel like doing all the work for that.

Recently purchased two silver lined… Recently purchased two silver lined umbrellas. Being well made, they should provide many years of service. I also purchased several pop up backgrounds (5'X6'). The quality is fantastic and I only wish I had discovered these when I was in the photography business. They are well constructed, sturdy, and the quality of the fabric is outstanding. I especially like the brick background with the solid gray on the reverse side. The backgrounds are so fairly priced that I now own six of them...the cost of which would only provide for one background I used to purchase...you cannot go wrong with these backgrounds. They are portable and easily fold back into the provided case.

Customer Support is Great pop up was ok.... Customer Support is Great, and I would probably buy from them again, though I like the backdrop I'm not "loving" it. It was a good value for the money, but I would also consider possibly spending a bit more as quality on this was OK but not great. The fabric itself in terms of color and hand painting was fine, but the fabric was a little thin, and there were wrinkles and you could see it did not quite fit the frame as well as some of my other popups. I think I will be able to work around it, but don't see any way to get the wrinkles out. However, their customer service went above and beyond the call of duty, and for that alone, I would be willing to give them another shot in the future.

I was hoping to find some basic… I was hoping to find some basic guidance on setting up my lights. I didn't find it on your site and am experimenting to find my desired results. Maybe I'm not using the site correctly.