I ordered a Honey Badger unleased I… I ordered a Honey Badger unleased I have never received. No Follow up to say it is delayed. Nothing on the website to suggest it was back ordered. Nothing at all. You seem to be in Irvine, near my old offices, so I am going to go over there and ask why I have't received it. I know a lot of gear is backordered, but it this is the case you should have told me. I had to rent gear to make up for it.

Green Light, NOT Daylight Ballanced I ordered my fourth Studio Essentials 100W LED Monolight. I love my other three, but this one is green? I was expecting a daylight ballanced product, but this is... crappy. I would send it back, but I don't feel like doing all the work for that.

Customer Support is Great pop up was ok.... Customer Support is Great, and I would probably buy from them again, though I like the backdrop I'm not "loving" it. It was a good value for the money, but I would also consider possibly spending a bit more as quality on this was OK but not great. The fabric itself in terms of color and hand painting was fine, but the fabric was a little thin, and there were wrinkles and you could see it did not quite fit the frame as well as some of my other popups. I think I will be able to work around it, but don't see any way to get the wrinkles out. However, their customer service went above and beyond the call of duty, and for that alone, I would be willing to give them another shot in the future.

My children ordered a product for me… My children ordered a product for me for Christmas and not only did in not show up, but I was never contacted that the order was out of stock and it wouldn't be showing up. It wasn't until I called that I was told my order would be refunded. Big disappointment.

Inovation is only one of their secret weapons. As a professional film maker and past lead sales / video tech here in Los Angeles I have never experienced such amazing customer support and knowledge from such a innovative film company like Interfit USA. So far I have purchased their Ring Light and the Nomad Battery Backup. Both pieces have become every day tools with my image making. I am looking forward to purchasing their strobes and other video lights in the near future. Other companies should also take notes on their shipping / packaging amazingness! Thank you Interfit!