The order was taken right away and… The order was taken right away and confirmation received by e mail. Unfortunately it is over two weeks since then and no confirmation of shipping has taken place

I ordered a new AC bag that never came I ordered a new AC bag that never came. it took two weeks of not being able to reach them to have someone email me back that they never had the bag. So now im waiting for my $269 refund to order a new bag, a week into a three month show that im on, that i had ordered this bag for. Not sure why i was never contacted about it and was sent a conformation that it was being shipped. horrible service, not ordering from them again.

The lack of communication was really… The lack of communication was really disappointing and they weren’t even able to fulfill my order… sadly, a complete waste of time. They want me to call to see if an item is in stock then don’t pick up the phone after 3 calls during business hours, never return my call. 3 business days pass and no update on my order. I email them for an update, they say they are going to call me immediately, don’t call for 2 days… then almost a week after placing my order and dealing with the terrible communication, they cancel my order and refund me… extremely unprofessional

Badly Badly. If I don't email, I wouldn't even know that you are not working with the supplier anymore. The order had sat there for 2 weeks.

Recommend it So far so good