Donnerdeal

525 N Tryonst Fl 16 Street 1727, 28202, Charlotte, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Donnerdeal

Donner is a musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.

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Mrs.B
AU

Do not buy from this company Do not buy from this company. Had apparently run out of stock of a particular keyboard but insisted that we purchase something else. When we stated we wanted a refund they said it would take 2-3 weeks. We had to escalate it through PayPal, who refunded us. No doubt they are still trying to recoup their money.

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Cestrian male
GB

Do not purchase. Do not purchase. Ordered a product on 4th December. Numerous emails, twitter, Facebook and Instagram messages. Finally got a reply on messenger... Now after 2 weeks they state they've lost package.. Still can't a reply for a refund. AWEFUL COMPANY EDIT... After complaining via email (never replied) Instagram, Facebook and twitter I finally got a reply.... Far to late to be bale to purchase anything else in time for Christmas... No apology, no reason... Nothing... for info... I purchased from GAK and I had a yamaha delivered within 19 hours and had 4 emails to confirm delivery etc!

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NO Playlist
GB

ZERO STARS ZERO STARS. No customer service. Product features are misrepresented and out rite lyes

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Ran Heimann
AU

Buyer beware - scammers Buyer beware! I paid for a piano. Payment was made 2 months ago. Did not receive the piano and seller has been promising a refund, but after more than a month of promises where first the seller blamed Shopify, now they blame the bank and are asking for another extension (of another 2 weeks) I am starting to think this refund may never come. Lodging a dispute with the credit card provider. Update: After threatening to lodge a dispute with the credit card company the refund has showed up in my account.

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Peter Cann
GB

Bad machine from a Bad supplier Has anyone referred this company to their local Trading Standards office and if so what happened? The same goes for legal action. I received a fault machine from them in April and I am still trying to get them to take it back and give me a refund! Their latest excuse is “please video the machine while it is working and send us the clip!” The current faults are: something rattling inside, low volume and instructions which are so small to read that you need a magnifying glass. Even then the instructions never made sense.

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