ZERO STARS If I could give zero stars, I would. Total scammers selling faulty products. They gave me the runaround and dragged the refund process out for 2 months. They even lied and said they refunded it, before telling me I needed to go through my credit card (cc company refused to help). Never did receive anything - and stopped responding to my emails. Their phone line is down or disconnected, or maybe they blocked my number - whatever the reason, they can’t be reached by phone. Have reported them to the FTC. Buyer beware!!!

Non-existent customer service Purchased a keyboard for Christmas from Amazon (sold new directly by Donner) and one of the keys did not work. Waited multiple days between each email from their customer service team, giving them order numbers and pictures and dates...to have them flat out refuse to send a replacement for a faulty circuit board. Didn't provide a link to buy one, any advice on what to do, nothing.

Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.

The Donner Club Customer Service The Donner Club that supplies ukuleles to Walmart and is advertised on the Walmart website has the worst customer service I have ever encountered.They are just pathetic and would not provide what they advertised in the ad on the Walmart website.They did not respond at all to numerous emails and when they did,it was days,not hours and appeared they had not even read the message I sent. I became totally dissatisfied and returned the Donner ukulele to Walmart and received a full credit.What a disgraceful customer service department!!!

Total scam Total scam. Ordered the ‘holliballs’ got a receipt from wellnie inc. No response to several inquiries as to where my order is. They are still advertising all over fb, instagram and Pinterest.