Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.

Great experience with this company Was VERY worried when I read the reviews on here, didnt check reviews until after I had ordered piano and started to worry. Had no need to worry at all. Arrived within 2 weeks, extremely well packaged, nothing wrong with item, works, easy to put together and had emailed customer service twice and they replied both times within 24 hours. I would recommend. Shame some people have had bad experiences with this company.

Stay away from this site. Placed an order with the people, order went to directly to china. Recieved an email stating orders will arrive 7-10 business days, reached out to customer support, got alot of Chinese lettering back and then guaranteed 25 days. Doesn't make sense, if something is out of stock public should be aware that they will have their order through China directly. There is no number to speak to someone, and emails have a time zone difference which makes it difficult to communicate. NOT US BASED ON US SOIL.

ZERO STARS ZERO STARS. No customer service. Product features are misrepresented and out rite lyes

16 days and ZERO communication 16 days and ZERO communication. No shipping or tracking information. Email says to use Shop app for tracking information. Did not want to download app, but did anyway. Worthless. No tracking information. I have tried to email them by responding to initial email. Nothing. Tried contacting them through their website. No response. On the phone now with my bank trying to figure out how to dispute the charges. DO NOT order directly from Donner.