Solo
GBNon-existent customer service Purchased a keyboard for Christmas from Amazon (sold new directly by Donner) and one of the keys did not work. Waited multiple days between each email from their customer service team, giving them order numbers and pictures and dates...to have them flat out refuse to send a replacement for a faulty circuit board. Didn't provide a link to buy one, any advice on what to do, nothing.
Cestrian male
GBDo not purchase. Do not purchase. Ordered a product on 4th December. Numerous emails, twitter, Facebook and Instagram messages. Finally got a reply on messenger... Now after 2 weeks they state they've lost package.. Still can't a reply for a refund. AWEFUL COMPANY EDIT... After complaining via email (never replied) Instagram, Facebook and twitter I finally got a reply.... Far to late to be bale to purchase anything else in time for Christmas... No apology, no reason... Nothing... for info... I purchased from GAK and I had a yamaha delivered within 19 hours and had 4 emails to confirm delivery etc!
NO Playlist
GBZERO STARS ZERO STARS. No customer service. Product features are misrepresented and out rite lyes
Nicky
GBStay away from this site. Placed an order with the people, order went to directly to china. Recieved an email stating orders will arrive 7-10 business days, reached out to customer support, got alot of Chinese lettering back and then guaranteed 25 days. Doesn't make sense, if something is out of stock public should be aware that they will have their order through China directly. There is no number to speak to someone, and emails have a time zone difference which makes it difficult to communicate. NOT US BASED ON US SOIL.
Kg
GBGreat experience with this company Was VERY worried when I read the reviews on here, didnt check reviews until after I had ordered piano and started to worry. Had no need to worry at all. Arrived within 2 weeks, extremely well packaged, nothing wrong with item, works, easy to put together and had emailed customer service twice and they replied both times within 24 hours. I would recommend. Shame some people have had bad experiences with this company.