Donnerdeal

525 N Tryonst Fl 16 Street 1727, 28202, Charlotte, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Donnerdeal

Donner is a musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.

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Solo
GB

Non-existent customer service Purchased a keyboard for Christmas from Amazon (sold new directly by Donner) and one of the keys did not work. Waited multiple days between each email from their customer service team, giving them order numbers and pictures and dates...to have them flat out refuse to send a replacement for a faulty circuit board. Didn't provide a link to buy one, any advice on what to do, nothing.

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Cestrian male
GB

Do not purchase. Do not purchase. Ordered a product on 4th December. Numerous emails, twitter, Facebook and Instagram messages. Finally got a reply on messenger... Now after 2 weeks they state they've lost package.. Still can't a reply for a refund. AWEFUL COMPANY EDIT... After complaining via email (never replied) Instagram, Facebook and twitter I finally got a reply.... Far to late to be bale to purchase anything else in time for Christmas... No apology, no reason... Nothing... for info... I purchased from GAK and I had a yamaha delivered within 19 hours and had 4 emails to confirm delivery etc!

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TA
GB

ZERO STARS If I could give zero stars, I would. Total scammers selling faulty products. They gave me the runaround and dragged the refund process out for 2 months. They even lied and said they refunded it, before telling me I needed to go through my credit card (cc company refused to help). Never did receive anything - and stopped responding to my emails. Their phone line is down or disconnected, or maybe they blocked my number - whatever the reason, they can’t be reached by phone. Have reported them to the FTC. Buyer beware!!!

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Cindy
GB

Total scam Total scam. Ordered the ‘holliballs’ got a receipt from wellnie inc. No response to several inquiries as to where my order is. They are still advertising all over fb, instagram and Pinterest.

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NO Playlist
GB

ZERO STARS ZERO STARS. No customer service. Product features are misrepresented and out rite lyes

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