Stay away from this site. Placed an order with the people, order went to directly to china. Recieved an email stating orders will arrive 7-10 business days, reached out to customer support, got alot of Chinese lettering back and then guaranteed 25 days. Doesn't make sense, if something is out of stock public should be aware that they will have their order through China directly. There is no number to speak to someone, and emails have a time zone difference which makes it difficult to communicate. NOT US BASED ON US SOIL.

Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.

ZERO STARS If I could give zero stars, I would. Total scammers selling faulty products. They gave me the runaround and dragged the refund process out for 2 months. They even lied and said they refunded it, before telling me I needed to go through my credit card (cc company refused to help). Never did receive anything - and stopped responding to my emails. Their phone line is down or disconnected, or maybe they blocked my number - whatever the reason, they can’t be reached by phone. Have reported them to the FTC. Buyer beware!!!

Horrible Products and Very Unprofessional THIS IS MY PERSONAL EXPERIENCE AND MY OPINION TO STAY AWAY FROM THEM!! ABSOLUTELY HORRIBLE CUSTOMER SERVICE. ANSWER EMAILS 4 DAYS LATER (IF AT ALL). SHIPPED IN THIN CARDBOARD AND GUITAR WAS DESTROYED WHEN DELIVERED TO MY DOOR! THAT SAME THIN CARDBOARD HAD 20 PIECES OF OLD TAPE ALL AROUND IT FROM PREVIOUS USES. THEY DIDN'T EVEN USE A NEW BOX FOR MY PURCHASE (HAVE MULTIPLE PICS). THEY ALSO USE VERY LOW QUALITY HARDWARE ON THEIR GUITARS. I KNOW THEY ARE LOW BUDGET GUITARS - BUT STAY AWAY FROM: DONNER GUITARS / ELECTRONIC PRODUCTS PERIOD!!!

Non-existent customer service I bought a page turning pedal in October. It broke in late January. I contacted customer service on Feb 4. On Feb 11 all I have heard is we apologize but we have forwarded it to another department, if I hear anything at all. They usually ghost me for several days before sending another apology. Run far, far away from this company.