Bad machine from a Bad supplier Has anyone referred this company to their local Trading Standards office and if so what happened? The same goes for legal action. I received a fault machine from them in April and I am still trying to get them to take it back and give me a refund! Their latest excuse is “please video the machine while it is working and send us the clip!” The current faults are: something rattling inside, low volume and instructions which are so small to read that you need a magnifying glass. Even then the instructions never made sense.

Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.

They stole my money! Absolutely zero response from customer support my pedal says that it’s been shipped and fulfilled and UPS tells me that it was returned to sender because they put my street and not my actual address so they had nowhere to deliver it to. It looks like I’m gonna have to go through my credit card company to get a refund seeing how I will not get what I paid for. Buyer beware these people are con artists!

The Donner Club Customer Service The Donner Club that supplies ukuleles to Walmart and is advertised on the Walmart website has the worst customer service I have ever encountered.They are just pathetic and would not provide what they advertised in the ad on the Walmart website.They did not respond at all to numerous emails and when they did,it was days,not hours and appeared they had not even read the message I sent. I became totally dissatisfied and returned the Donner ukulele to Walmart and received a full credit.What a disgraceful customer service department!!!

Do not purchase. Do not purchase. Ordered a product on 4th December. Numerous emails, twitter, Facebook and Instagram messages. Finally got a reply on messenger... Now after 2 weeks they state they've lost package.. Still can't a reply for a refund. AWEFUL COMPANY EDIT... After complaining via email (never replied) Instagram, Facebook and twitter I finally got a reply.... Far to late to be bale to purchase anything else in time for Christmas... No apology, no reason... Nothing... for info... I purchased from GAK and I had a yamaha delivered within 19 hours and had 4 emails to confirm delivery etc!