They stole my money! Absolutely zero response from customer support my pedal says that it’s been shipped and fulfilled and UPS tells me that it was returned to sender because they put my street and not my actual address so they had nowhere to deliver it to. It looks like I’m gonna have to go through my credit card company to get a refund seeing how I will not get what I paid for. Buyer beware these people are con artists!

Amazing customer service I ordered four things where two would be delivered in one shipment and the other two would be delivered in the other. The one shipment which contained a guitar pedal and drum set only showed the pedal to be shipped, shown evident in UPS package weight being less than a pound (no drums were ever shipped), yet the donner tracking info claims the drums shipped with the pedal. The drums were never delivered but when I contacted them they responded quickly and quickly shipped me a drum set. Thanks donner!

Do not buy from this company Do not buy from this company. Had apparently run out of stock of a particular keyboard but insisted that we purchase something else. When we stated we wanted a refund they said it would take 2-3 weeks. We had to escalate it through PayPal, who refunded us. No doubt they are still trying to recoup their money.

Bad machine from a Bad supplier Has anyone referred this company to their local Trading Standards office and if so what happened? The same goes for legal action. I received a fault machine from them in April and I am still trying to get them to take it back and give me a refund! Their latest excuse is “please video the machine while it is working and send us the clip!” The current faults are: something rattling inside, low volume and instructions which are so small to read that you need a magnifying glass. Even then the instructions never made sense.

Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.