Doesn’t deserve ANY stars! If I could give a zero star I absolutely would. I wish I saw these reviews before I bought a $500+ piano from them! The piano itself is beautiful but it was a Christmas (2023) gift for our boys and once we opened it and put it together a piece of the wood on the bottom was damaged during shipping & the first TEN keys do not work at all. I have emailed about 8 times, filled out multiple help requests on their site, called and waited for hrs on hold and here it is a month later & I have NEVER received any communication back! To say they are unprofessional and crooks is an understatement. They should not be allowed to be in business.

Do not purchase. Do not purchase. Ordered a product on 4th December. Numerous emails, twitter, Facebook and Instagram messages. Finally got a reply on messenger... Now after 2 weeks they state they've lost package.. Still can't a reply for a refund. AWEFUL COMPANY EDIT... After complaining via email (never replied) Instagram, Facebook and twitter I finally got a reply.... Far to late to be bale to purchase anything else in time for Christmas... No apology, no reason... Nothing... for info... I purchased from GAK and I had a yamaha delivered within 19 hours and had 4 emails to confirm delivery etc!

Do not buy from this company Do not buy from this company. Had apparently run out of stock of a particular keyboard but insisted that we purchase something else. When we stated we wanted a refund they said it would take 2-3 weeks. We had to escalate it through PayPal, who refunded us. No doubt they are still trying to recoup their money.

Great experience with this company Was VERY worried when I read the reviews on here, didnt check reviews until after I had ordered piano and started to worry. Had no need to worry at all. Arrived within 2 weeks, extremely well packaged, nothing wrong with item, works, easy to put together and had emailed customer service twice and they replied both times within 24 hours. I would recommend. Shame some people have had bad experiences with this company.

DONNER HUSH I GUITAR IS AWFUL. SAME WITH THEIR CUSTOMER SERVICE Bought a Christmas present at end of Oct. Donner hush I guitar for my daughter’s Christmas. Less than a few hours after the box is opened on Christmas Day, the tuning knobs make the strings buzz and string snaps. Daughter has 3 other guitars so she knows what she’s doing. Contacted Donner customer service who took wks to answer them offered £50 for new set of strings but nothing to resolve buzzing so declined this offer and said this is not suitable resolution. Been ignored since then. Awful company. Regardless of which name they choose to call themselves. Please folks, do not waste your money. I paid £239 for this guitar and every single penny was a waste of money. It’s Jan 18th 2024 and this guitar was opened December 25th 2023 and the company have stopped responding both via email and instagram. Appalling products and customer service. Never again. Will leave bad reviews on every site i can re this company. They should not be in business at all. UPDATED 17:21 FRI 19/01/24 Since posting original review early this morning, I have been told I will receive a full refund. We will see if it goes into my account.