Donnerdeal

525 N Tryonst Fl 16 Street 1727, 28202, Charlotte, United States
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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Donnerdeal

Donner is a musical instrument brand Founded in 2012. Crafting well-designed and affordable musical instruments and accessories, and getting them into people's hands so they can make great music is our mission.

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Nicky
GB

Stay away from this site. Placed an order with the people, order went to directly to china. Recieved an email stating orders will arrive 7-10 business days, reached out to customer support, got alot of Chinese lettering back and then guaranteed 25 days. Doesn't make sense, if something is out of stock public should be aware that they will have their order through China directly. There is no number to speak to someone, and emails have a time zone difference which makes it difficult to communicate. NOT US BASED ON US SOIL.

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Myra Kay Hammon
GB

Non-existent customer service I bought a page turning pedal in October. It broke in late January. I contacted customer service on Feb 4. On Feb 11 all I have heard is we apologize but we have forwarded it to another department, if I hear anything at all. They usually ghost me for several days before sending another apology. Run far, far away from this company.

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Jay
CA

Is this a scam? Never recieved order. They gave me a tracking number that doesn't work. Always giving suspicious excuses. Allegedly my loval post office "rejected the package"... Doesn't really make sense. Of course they never notified me I had to hound them. I ordered from donnerdeal.com and I'm wondering if it's even a real site or just a scam.

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Mrs.B
AU

Do not buy from this company Do not buy from this company. Had apparently run out of stock of a particular keyboard but insisted that we purchase something else. When we stated we wanted a refund they said it would take 2-3 weeks. We had to escalate it through PayPal, who refunded us. No doubt they are still trying to recoup their money.

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Ahdazsa Spoto
GB

Doesn’t deserve ANY stars! If I could give a zero star I absolutely would. I wish I saw these reviews before I bought a $500+ piano from them! The piano itself is beautiful but it was a Christmas (2023) gift for our boys and once we opened it and put it together a piece of the wood on the bottom was damaged during shipping & the first TEN keys do not work at all. I have emailed about 8 times, filled out multiple help requests on their site, called and waited for hrs on hold and here it is a month later & I have NEVER received any communication back! To say they are unprofessional and crooks is an understatement. They should not be allowed to be in business.

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