My fault order mix up, great support!! I ordered a keyboard that my son was desperately hoping for as his birthday is coming up ( not been yet so can't actually comment on product, though my son has it rated very highly from what he has read ). What I can say is I messed up my order and was in a bit of a panic as I had ended up ordering 2 of the same products !! After sending an email to customer service I had an exceptionally helpful man called Chance that got on the case straight away and amended my order and communicated brilliantly. (Thank you so much, Chance). I would definitely recommend the site and would not hesitate to order from here again. A very happy customer 😊

I had initially purchased the RK920… I had initially purchased the RK920 keyboard and after a few weeks of it working for some reason a certain function was no longer available. After reaching out to the team and extensive tech support I was then offered a replacement at no additional cost. I can honestly say some of the best customer service I have received in a long time. So easy to work with and a pleasure to help with any request I had. I can highly recommend and of course the mechanical keyboard sounds perfect!

Really kind people and a pleasure to buy from So I had originally purchased a keyboard from RK as a present for a friend but my friend didn't actually need it (he's a massive keyboard enthusiast who is trying to downsize his collection). I didn't know what to do with the hardware since I don't know many people who as into computers as we are. I opted to return the keyboard and Chance made the process really smooth. I will not forget this kind gesture and wish only good things upon Chance and the rest of RK Gaming. I'm not a youtube reviewer but perhaps I'll give the keyboard a fun review as well :)

Product exactly as advertised Product exactly as advertised. Easily set up and working well with our current set up. One set of switches was out of stock however instead of leaving us to wait. We were emailed and given another option. Contact was prompt, to the point and consistent. Highly recommend, will use again.

5/5 keyboard, 5/5 customer service My keyboard initially wasn’t available, however with the help from Customer Service, they still managed to get me my keyboard. 5/5 for the customer service :). The keyboard itself is great. Numerous options to connect it to the pc, and it just feels premium, even though for a keyboard it isn’t all that expensive. 5/5 :)