I had initially purchased the RK920… I had initially purchased the RK920 keyboard and after a few weeks of it working for some reason a certain function was no longer available. After reaching out to the team and extensive tech support I was then offered a replacement at no additional cost. I can honestly say some of the best customer service I have received in a long time. So easy to work with and a pleasure to help with any request I had. I can highly recommend and of course the mechanical keyboard sounds perfect!

Great Service My son ordered a keyboard that didn’t have a feature that he thought it did. Though this was an error on the customer’s end, RK reps still provided him with an exceptional resolution. Great company to do due business with.

Really kind people and a pleasure to buy from So I had originally purchased a keyboard from RK as a present for a friend but my friend didn't actually need it (he's a massive keyboard enthusiast who is trying to downsize his collection). I didn't know what to do with the hardware since I don't know many people who as into computers as we are. I opted to return the keyboard and Chance made the process really smooth. I will not forget this kind gesture and wish only good things upon Chance and the rest of RK Gaming. I'm not a youtube reviewer but perhaps I'll give the keyboard a fun review as well :)

Awesome product Awesome product. Awesome customer support. I got the RK96 wireless. Battery life is great. The manual that comes in the box covers all of the functionality and special hotkeys as well as mac/windows mode in detail. The volume roller is convenient and gives a cool aesthetic. The dongle works seamlessly. I was also able to connect via bluetooth to an android phone running Ubuntu Touch. The first keyboard that RK sent me was stolen off of my front porch. I reached out letting them know what happened and intending to purchase another keyboard. They confirmed my address and sent me another keyboard at no additional cost to me. This was really nice of them since it obviously wasn't their fault that the first one got swiped. Their customer service was really pleasant to deal with throughout the process.

5 star service and product! This is my third order from RK gaming keyboards. The RK84 is well made and nicely built. The switches are hot-swappable and the keycaps are easily replaceable for customization if desired. I originally ordered the RK61 by mistake and had intended to cancel through customer service. However, thanks to Chance, I was able to change the order without having to cancel. Chance was very efficient and helped me get my order right! Great customer service and great product, definitely recommend.