Not a great experience, not horrible either They were offering the most so I decided to give them a try. I sent them a device in flawless condition and was told it had a small scratch on it. It didn’t when I sent it, so who knows what happened while it sat around in their facility while waiting to be inspected. It took 6 days AFTER delivery. They said people were sick so it happens. The communication was appreciated while waiting. They offered a lot less which I initially declined. However, if I wanted it back, I would need to send them a label or pay for the insurance on the return shipping (otherwise they would only send it back with budget shipping). I took the lower offer and they sent payment quickly after that. So it could have been worse. Lesson learned… I will go back to using the more reputable companies out there. I’ve never had any issues like this with the more well-known trade-in companies.

Highly Recommend Easy process. Fast service and payment. Great communication. Highly recommend! I mailed my phone on a Wednesday, they received it that Saturday, and I received payment via Zelle on Tuesday.

Super quick process and fair offers Super quick process and fair offers! The employee who reviewed my phones was thorough and provided detailed video/images. Payment was received almost immediately after they reviewed the phones. Will definitely use them again!

Absolutely perfect experience from… Absolutely perfect experience from start to finish. This service is much better than Craiglists, offerup and other trade-in programs. Package was insured so I did not have to worry about losing anything. I highly recommend Web Trade-In!

Free shipping and insurance My experience with Web Trade-In could not have been easier. Got an instant quote, they offer free shipping and deducted $5 for the shipping insurance. Got paid via PayPal. Btw, their offer is 30% higher than AT&T trade in