TTT As a CSP As a 365 partner, Trusted Tech Team stands out in its support team. They are a sharp contrast to standard MS support in that TTT agents are knowledgeable, amicable and seem genuinely invested in resolving your problems. Their portal can use some work, but it has been improving over the last year. Overall, they were able to save a significant amount on our licensing and provide a much better support option than Microsoft's support -- all requiring little to no effort on my end.

Everything about this transaction was… Everything about this transaction was super simple! The quote I requested was prepared and sent the next day. And the representative also helped me set up a business account. I've added Trusted Tech to our approved vendors list.

TTT did a good job TTT did a good job, but Microsoft failed. They followed up and continued to prod Microsoft, who acted like they could not give a rat's ass about our concerns. Microsoft delayed until logs that would have been valuable to investigate were deleted, and there was no point in continuing the investigation.

Excellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!

Great Team to work with at a great price Great support from Kathleen Sisto. By purchasing our licenses at the same time we received a bundled discount. We received our license email within minutes of completing the order and everything worked perfectly. I had 1 question a couple days later and received a call back 15 minutes after I sent the email. I have been using T3 for several years.