thomas borjon
GBTTT did a good job TTT did a good job, but Microsoft failed. They followed up and continued to prod Microsoft, who acted like they could not give a rat's ass about our concerns. Microsoft delayed until logs that would have been valuable to investigate were deleted, and there was no point in continuing the investigation.
Mike Johnson
GBThanks for youf friendly professional support! I'm happy now that I've found your company to support my Microsoft. I was purchasing from another national company that was much less responsive. My representative there answers the phone calls and emails promptly and takes care of all of my questions and requirements. Keep up the great work! MJ
Thomas C
GBAwesome Customer Service I posted a question on their website and received a phone call within the hour. After noting what I needed, the company provided services immediately and at lower costs than others. The Trusted Tech Team also followed up multiple times to ensure that all was good and if I needed additional assistance. I would use this company again and recommend it to others.
John Thorpe
GBGreat customer service! I placed several orders, realized I ordered the wrong product twice, but their staff caught the mistake before I did, canceled the order for me, and let me know right away! On another order, I couldn't find the email weeks later to use the product activation code, and after verifying my order info, they were able to re-send the original email. And they were very friendly and pleasant throughout the entire process! Exemplary customer service!!
Richard
GBTTT is great to work with. The website is organized well with upfront pricing. Susanna, our account manager is great to work with. She has a thorough knowledge of the different licensing models and made smart recommendations based on our business needs.