Chuck Elchlepp
GBTop notch outfit This is Top notch outfit This is. I'd buy from them ANYTIME without hesitation at all. Fast transaction. Most affordable option I could fine from a highly rated online seller. They easily earned my highest recommendation for how easy everything was getting software that is overpriced EVERYWHERE ELSE. They're legit, I vouch for that for sure. Intuit is often a nuisance, and getting QB Pro Desktop 2020 from here was as easy as can be. Many Thanks TTT! Chuck Elchlepp
Mike K.
GBExcellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!
Jasper
GBA truly collaborative, all for one and one for all company. What I experienced with Trusted Tech Team is that they truly do utilize every skilled individual inside the company to accomplish their common goals. I had an issue I needed to call their support for and while the agent I worked with was great he wasn't 100% sure on how to solve the issue immediately. However, since TTT was a partner with the vendor I had trouble with, they were actively using the product in their own environment and my agent was able to connect with higher level engineers who compared my settings with theirs to quickly identify the issue. Based on the information and screenshots returned to me I was able to quickly resolve my issue and learned a couple things on the way. The agent had mentioned reaching up to a director and his lead engineer which enabled him to get such a quick response and solution for me. I really appreciate seeing a company willing to utilize all its resources to provide support to a customer by leveraging a very agile approach. Rather than escalating it into the abyss, saying sorry we can't help, or trying to upsell me on services where they could fix this on my behalf. They took an honest, straight forward approach with my respect to my time in mind.
Braden Lucas
GBThey have you covered! We have had trusted tech team for over a year, and it's been awesome! Every time I have an issue, they get it solved, ranging from fixing my technical issues to fixing billing and they always follow through and leave nothing undone. Most recently they even went to bat with Microsoft to fix overcharging on our licenses and got it resolved, thank you Ryan S., Abe, and John Ho on that one. Also, have to get a shout to Paulina, Ciarra, and the plethora of other team members on their team that get everything fixed so quickly.
Mike Johnson
GBThanks for youf friendly professional support! I'm happy now that I've found your company to support my Microsoft. I was purchasing from another national company that was much less responsive. My representative there answers the phone calls and emails promptly and takes care of all of my questions and requirements. Keep up the great work! MJ