Thomas C
GBAwesome Customer Service I posted a question on their website and received a phone call within the hour. After noting what I needed, the company provided services immediately and at lower costs than others. The Trusted Tech Team also followed up multiple times to ensure that all was good and if I needed additional assistance. I would use this company again and recommend it to others.
John Thorpe
GBGreat customer service! I placed several orders, realized I ordered the wrong product twice, but their staff caught the mistake before I did, canceled the order for me, and let me know right away! On another order, I couldn't find the email weeks later to use the product activation code, and after verifying my order info, they were able to re-send the original email. And they were very friendly and pleasant throughout the entire process! Exemplary customer service!!
Mike Johnson
GBThanks for youf friendly professional support! I'm happy now that I've found your company to support my Microsoft. I was purchasing from another national company that was much less responsive. My representative there answers the phone calls and emails promptly and takes care of all of my questions and requirements. Keep up the great work! MJ
Conor Mc Garry
IEMight not be suited to big enterprises I have issue with this organisation. You are often on edge about identity ..ironic ! - they don't to date issue statements of account; this makes my roles as procurement manager and IT strategy manager harder to manage as you have to go back and check many things. - they write to you using different domains , without a relationship person informing you of the comms. - They write to you from different continents; which is ok I guess but coupled with the previous issues it makes payables people question the identity.
Richard
GBTTT is great to work with. The website is organized well with upfront pricing. Susanna, our account manager is great to work with. She has a thorough knowledge of the different licensing models and made smart recommendations based on our business needs.