Conor Mc Garry
IEMight not be suited to big enterprises I have issue with this organisation. You are often on edge about identity ..ironic ! - they don't to date issue statements of account; this makes my roles as procurement manager and IT strategy manager harder to manage as you have to go back and check many things. - they write to you using different domains , without a relationship person informing you of the comms. - They write to you from different continents; which is ok I guess but coupled with the previous issues it makes payables people question the identity.
Zack W
GBTTT As a CSP As a 365 partner, Trusted Tech Team stands out in its support team. They are a sharp contrast to standard MS support in that TTT agents are knowledgeable, amicable and seem genuinely invested in resolving your problems. Their portal can use some work, but it has been improving over the last year. Overall, they were able to save a significant amount on our licensing and provide a much better support option than Microsoft's support -- all requiring little to no effort on my end.
Mike Johnson
GBThanks for youf friendly professional support! I'm happy now that I've found your company to support my Microsoft. I was purchasing from another national company that was much less responsive. My representative there answers the phone calls and emails promptly and takes care of all of my questions and requirements. Keep up the great work! MJ
Thomas C
GBAwesome Customer Service I posted a question on their website and received a phone call within the hour. After noting what I needed, the company provided services immediately and at lower costs than others. The Trusted Tech Team also followed up multiple times to ensure that all was good and if I needed additional assistance. I would use this company again and recommend it to others.
Mike K.
GBExcellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!