John Thorpe
GBGreat customer service! I placed several orders, realized I ordered the wrong product twice, but their staff caught the mistake before I did, canceled the order for me, and let me know right away! On another order, I couldn't find the email weeks later to use the product activation code, and after verifying my order info, they were able to re-send the original email. And they were very friendly and pleasant throughout the entire process! Exemplary customer service!!
Zack W
GBTTT As a CSP As a 365 partner, Trusted Tech Team stands out in its support team. They are a sharp contrast to standard MS support in that TTT agents are knowledgeable, amicable and seem genuinely invested in resolving your problems. Their portal can use some work, but it has been improving over the last year. Overall, they were able to save a significant amount on our licensing and provide a much better support option than Microsoft's support -- all requiring little to no effort on my end.
Shelby Carroll
GBAwesome folks over at Trust Tech Awesome folks over at Trust Tech! I was able to get a great price on exactly what I needed and FAST! They were very attentive and super helpful with the license application process via the final installation email I received with my licenses. I will be using these folks for years to come!
thomas borjon
GBTTT did a good job TTT did a good job, but Microsoft failed. They followed up and continued to prod Microsoft, who acted like they could not give a rat's ass about our concerns. Microsoft delayed until logs that would have been valuable to investigate were deleted, and there was no point in continuing the investigation.
Brian Fulmer
GBNeeded Windows Server Datacenter Needed Windows Server Datacenter, GOT Windows server, job done. Instead of faffing about with the "VAR" type resellers, I bought what I needed (DCE with SA) and had the license in a week. It would have been a week to setup a meeting with the "licensing team" at Insight, those jokers have screwed up each of three renewals in the last nine years for our MPSA position. Much prefer the direct experience with TrustedTech.