Edie Dudley
GBQuick response Quick response. Best price. Knowledgeable people that can respond to questions
Mike K.
GBExcellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!
Jasper
GBA truly collaborative, all for one and one for all company. What I experienced with Trusted Tech Team is that they truly do utilize every skilled individual inside the company to accomplish their common goals. I had an issue I needed to call their support for and while the agent I worked with was great he wasn't 100% sure on how to solve the issue immediately. However, since TTT was a partner with the vendor I had trouble with, they were actively using the product in their own environment and my agent was able to connect with higher level engineers who compared my settings with theirs to quickly identify the issue. Based on the information and screenshots returned to me I was able to quickly resolve my issue and learned a couple things on the way. The agent had mentioned reaching up to a director and his lead engineer which enabled him to get such a quick response and solution for me. I really appreciate seeing a company willing to utilize all its resources to provide support to a customer by leveraging a very agile approach. Rather than escalating it into the abyss, saying sorry we can't help, or trying to upsell me on services where they could fix this on my behalf. They took an honest, straight forward approach with my respect to my time in mind.
Chuck Elchlepp
GBTop notch outfit This is Top notch outfit This is. I'd buy from them ANYTIME without hesitation at all. Fast transaction. Most affordable option I could fine from a highly rated online seller. They easily earned my highest recommendation for how easy everything was getting software that is overpriced EVERYWHERE ELSE. They're legit, I vouch for that for sure. Intuit is often a nuisance, and getting QB Pro Desktop 2020 from here was as easy as can be. Many Thanks TTT! Chuck Elchlepp
Teresa Knapp-Aguirre
GBEverything about this transaction was… Everything about this transaction was super simple! The quote I requested was prepared and sent the next day. And the representative also helped me set up a business account. I've added Trusted Tech to our approved vendors list.