TTT did a good job TTT did a good job, but Microsoft failed. They followed up and continued to prod Microsoft, who acted like they could not give a rat's ass about our concerns. Microsoft delayed until logs that would have been valuable to investigate were deleted, and there was no point in continuing the investigation.

Great customer service! I placed several orders, realized I ordered the wrong product twice, but their staff caught the mistake before I did, canceled the order for me, and let me know right away! On another order, I couldn't find the email weeks later to use the product activation code, and after verifying my order info, they were able to re-send the original email. And they were very friendly and pleasant throughout the entire process! Exemplary customer service!!

Simple and straightforward Purchasing my product was very easy. I was even allowed to compare similar products before making my decision. I would have no issue with buying from Trusted Tech Team in the future.

Everything about this transaction was… Everything about this transaction was super simple! The quote I requested was prepared and sent the next day. And the representative also helped me set up a business account. I've added Trusted Tech to our approved vendors list.

Excellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!