TTT is great to work with. The website is organized well with upfront pricing. Susanna, our account manager is great to work with. She has a thorough knowledge of the different licensing models and made smart recommendations based on our business needs.

Great customer service! I placed several orders, realized I ordered the wrong product twice, but their staff caught the mistake before I did, canceled the order for me, and let me know right away! On another order, I couldn't find the email weeks later to use the product activation code, and after verifying my order info, they were able to re-send the original email. And they were very friendly and pleasant throughout the entire process! Exemplary customer service!!

TTT As a CSP As a 365 partner, Trusted Tech Team stands out in its support team. They are a sharp contrast to standard MS support in that TTT agents are knowledgeable, amicable and seem genuinely invested in resolving your problems. Their portal can use some work, but it has been improving over the last year. Overall, they were able to save a significant amount on our licensing and provide a much better support option than Microsoft's support -- all requiring little to no effort on my end.

They have you covered! We have had trusted tech team for over a year, and it's been awesome! Every time I have an issue, they get it solved, ranging from fixing my technical issues to fixing billing and they always follow through and leave nothing undone. Most recently they even went to bat with Microsoft to fix overcharging on our licenses and got it resolved, thank you Ryan S., Abe, and John Ho on that one. Also, have to get a shout to Paulina, Ciarra, and the plethora of other team members on their team that get everything fixed so quickly.

Excellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!