Thomas C
GBAwesome Customer Service I posted a question on their website and received a phone call within the hour. After noting what I needed, the company provided services immediately and at lower costs than others. The Trusted Tech Team also followed up multiple times to ensure that all was good and if I needed additional assistance. I would use this company again and recommend it to others.
Brian Fulmer
GBNeeded Windows Server Datacenter Needed Windows Server Datacenter, GOT Windows server, job done. Instead of faffing about with the "VAR" type resellers, I bought what I needed (DCE with SA) and had the license in a week. It would have been a week to setup a meeting with the "licensing team" at Insight, those jokers have screwed up each of three renewals in the last nine years for our MPSA position. Much prefer the direct experience with TrustedTech.
Mike K.
GBExcellent Support Desk!The responsiveness to support questions… The responsiveness to support questions is prompt, and resolutions are generally very timely. Excellent Help Desk!
thomas borjon
GBTTT did a good job TTT did a good job, but Microsoft failed. They followed up and continued to prod Microsoft, who acted like they could not give a rat's ass about our concerns. Microsoft delayed until logs that would have been valuable to investigate were deleted, and there was no point in continuing the investigation.
Zack W
GBTTT As a CSP As a 365 partner, Trusted Tech Team stands out in its support team. They are a sharp contrast to standard MS support in that TTT agents are knowledgeable, amicable and seem genuinely invested in resolving your problems. Their portal can use some work, but it has been improving over the last year. Overall, they were able to save a significant amount on our licensing and provide a much better support option than Microsoft's support -- all requiring little to no effort on my end.