Easy to install the Voiply box I received the Voiply box, easily installed it following the directions, and I was ready to go! The box was just like the one I had from Vonage, so it was easy to swap out the wires and begin saving more money on my VoIP telephone bill. I also appreciate the Voiply app on my cell phone!

Customer support Although I had difficulty hooking it up with my TMOBILE internet, your customer service rep spent a great deal of time helping getting it working. Works perfectly now. My only disappointment is the $5.00 tax on the monthly payment.

We requested a phone number be ported… We requested a phone number be ported on the 16th when we ordered the Voiply equipment. The phone still is not working yet. We keep getting told we will be notified when everything is done. Now in 14 days we will be charged another months fees and still no phone.

VOIPLY Onboarding process Communication throughout the entire process. Updates were provided to me via texts and or email. Tracking numbers were issued and allowed me to notice where my packages were at all times. My number porting was completed on schedule. I can look forward to a year full of prepaid billing since I opted to pay ahead 1 full year. I really appreciate this as does my budget!

VOIP service Had the VOIP service for nearly a month now. The calls most of the time are crystal clear except for occasional echoing on the 5G home internet connection. (Not your fault) Plan to switch back to FIOS once contract ends to clear this issue.