Not able to return items I was not aware that my purchase could not be returned if I was not satisfied with the product. I would have ordered from another vendor that would allow me to return the item OR not ordered this item had I know it could not be returned. The item in not defective, it's just a poor design that does not work for me.

Proactive company Initially, there were some issues with my order being delayed due to item being on backorder. I knew this when placing the order. A customer service rep reached out to me proactively after a few weeks as the item was still on backorder. They were able to help me with the order and kept me updated on when the item was back in stock. Can highly recommend Tecisoft for your equipment needs.

Good For Emergency Lightning struck the dish, damaging the DVR unit and CyberPower - Battery. Without the protection of the battery, the computer could have been destroyed as well. To prevent future damage, it's best to be prepared ahead of time, especially in lightning-prone Central Florida.

Tecisoft has consistently provided the… Tecisoft has consistently provided the best price for the last 3 years and I have been very satisfied with their customer service. They are committed to providing customers with the best deal possible.

With a business account and a dedicated… With a business account and a dedicated representative at my service, I am ensured of the best possible service. I am able to access a wide range of resources, that would otherwise be unavailable to me, and I can obtain the necessary products with ease. Highly beneficial for my business.