About shipping. Took forever for the shipping, waited more days than usual till I had to contact support to get them to ship my package. I’ve later received an email about the apology waiting longer than usual, and I just might order from tecisoft again sometime. They were very nice and hope they wouldn’t have to deal with any more issues again.

Proactive company Initially, there were some issues with my order being delayed due to item being on backorder. I knew this when placing the order. A customer service rep reached out to me proactively after a few weeks as the item was still on backorder. They were able to help me with the order and kept me updated on when the item was back in stock. Can highly recommend Tecisoft for your equipment needs.

A Very Fair Company To Do Businees With I had hastily ordered an adapter to complete connection to new computer, but later realized the part could not arrive in time for my project deadline. After explaining the circumstances to the company, they cheerfully refunded my purchase and couldn't have been nicer people to deal with. When you deal with this small business, you get personal service!

Great price, item as described Pretty easy to order online. Sourced a router at Tecisoft that has reached end of life or discontinued by the Manufactuer and out of stock at other places. Also fast shipping and the router came well packaged. Thank you.

Buyer beware Buyer beware. I placed an order with 2-5 business days shipping. On the fourth day, noticing the order had not shipped yet, I contacted the company to be told the item was on back order and would not be shipped for 2-3 weeks. IMO that information should have been available during checkout or on the website like many other sites provide. At the very least, a courtesy email would have been appreciated. It's a shame I had to find out about the delay the way I did. I cancelled my order and will find a more reputable source.